Summary
Overview
Work History
Education
Skills
Timeline
Generic

Donna Bosgra

22 Garden Street Mundingburra,QLD

Summary

Caring and empathetic Support Worker with 8 years experience providing support for adults with disabilities coupled with 2 years in Aged Care Support. Inspired to help others and committed with skills for multitasking and managing time well. Proficient in financial and social skills, assisting clients to continue to maintain social community activity to live more fulfilling lives. Able to work independently and also have the ability to integrate and be enthusiastic within a team environment.

Overview

11
11
years of professional experience

Work History

Support Worker

SCCH
03.2022 - Current
  • Analyzed overall patient performance and recommended adjustments to care plan goals, supporting individual progression.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Transported clients to and from medical, shopping and entertainment appointments with safety and efficiency who have immobility due to health issues.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Maintained record of daily individual activities, behaviors and pertinent incidents for patient analysis and assessment.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Assisted with daily living activities, running errands and household chores.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted patients with bathing, grooming, dressing and oral hygiene care both in private residences and facilities.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.

Energy Efficiency Sales Consultant

Supergreen Solutions
01.2021 - 12.2021

12 months with SuperGreen Solutions as a Sole Trader Sales Consultant. Duties include:-

  • Service and manage showroom floor, website and phone enquiry for the sale and installation of PV Solar & Battery Storage Systems. Skylights and Ventilation Systems. Hot Water Systems, Solar and or Electric. Insulation. LED Lighting.
  • Manage my own database of clientele and follow up leads and referrals.
  • Liaise with builders and builders consultants to provide package deals suited to their industry standard.
  • Assist with reception calls and day to day running of office, stock ordering, receiving stock.
  • Attend required online training Webinars to keep updated with industry changes and constantly evolving products.

Land Sales Consultant

Maidment Development Group
Townsville, Queensland
03.2013 - 12.2020

8 years as Sales Executive with Maidment Development Group. Duties included:-

  • Opening of a Display Home / Display Showroom on site to sell registered and non registered stages of land and spec homes within Maidment Group Developments.
  • Qualifying potential clients' financial status to ascertain their ability to purchase.
  • Assisting clients in identifying correct parcel of land or home based on their budget and requirements.
  • Guiding clients/buyers through purchase process from initial contact, contract signing, finance process, conveyancing process, to property settlement.
  • Follow up and management of company and and self assisted database to ensure continued flow of sales opportunities.
  • Assisting and attending Corporate events such as - Display Village openings - hosting of company Corporate Box functions, residents & builders functions.
  • Assisting Marketing dept by participating in company Television adds and Social Media platforms promotions.
  • Liaising and maintaining good rapport with builders consultants and estate residents to build continued trust and support.

Education

High School Diploma -

Kalkadoon State High School
Mount Isa, QLD
12.1987

Skills

  • Positive attitude
  • Honest, reliable and punctual
  • Friendly and kind
  • Willingness to learn
  • Motivated
  • Professionalism with strong work ethic
  • Good oral and written communications skills
  • Good interpersonal skillset
  • Take pride in presentation and appearance
  • Organised and tidy

Timeline

Support Worker

SCCH
03.2022 - Current

Energy Efficiency Sales Consultant

Supergreen Solutions
01.2021 - 12.2021

Land Sales Consultant

Maidment Development Group
03.2013 - 12.2020

High School Diploma -

Kalkadoon State High School
Donna Bosgra