Donna-Lee Koenig
Two Wells,SA
Summary
Experience delivering customer service and administrative excellence, including clerical support and public interaction.
Overview
2012
2012
years of professional experience
Work History
Promotional Sales Representative
Black Canvas Photographer's
- Boosted sales revenue through the effective implementation of promotional strategies and persuasive communication skills.
- Increased customer engagement by presenting promotional products in an appealing and informative manner.
- Maintained clean, organized and professional work environment.
- Greeted customers warmly and pleasantly answered inquiries.
Labourer & Admin
Fascia Works
Klemzig, SA
04.2010 - 11.2011
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Performed general housekeeping and cleaning tasks.
- Maintained high-quality workmanship through attention to detail and adherence to industry standards.
- Bolstered team morale with a positive attitude and willingness to help others when needed.
- Used variety of hand and power tools to complete tasks.
- Loaded and unloaded materials onto trucks and trailers.
- Cleaned and maintained tools, equipment and worksites.
- Followed instructions and safety protocols to prevent accidents and injuries.
- Worked on sites, installing roofs and other exterior components.
Hospitality Worker
Adelaide Fresh Pasta
Prospect, SA
03.2008 - 03.2010
- Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
- Prepared food and beverages and verified adherence of quality and safe food-handling standards.
- Reduced risks by maintaining clean and organised work environment.
- Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
- Communicated with customers to promptly resolve complaints and address inquiries.
- Processed payments with focus on accuracy and correct cash-handling procedures.
- Greeted guests with friendly and professional acknowledgment to build rapport.
- Trained new staff members on proper customer service and hospitality policies.
- Delivered excellent customer service to support company reputation and patron satisfaction.
Skills
- Customer engagement
- Goal-oriented mindset
- Brand awareness
- Persuasive selling
- Staff training
- Event participation
- Inside and outside sales
- Teamwork
- Attention to detail
- Problem-solving abilities
- Multitasking
Timeline
Labourer & Admin
Fascia Works
04.2010 - 11.2011
Hospitality Worker
Adelaide Fresh Pasta
03.2008 - 03.2010
Promotional Sales Representative
Black Canvas Photographer's