Donna Quinton
Huntly,VIC
Summary
Proven track record in enhancing customer satisfaction and streamlining operations, evidenced by my tenure at Coles Supermarket. Demonstrated expertise in cash handling accuracy and a strong ability to maintain cleanliness, coupled with exceptional patience and empathy. Excelled in fostering positive relationships and ensuring a safe, engaging environment for diverse needs.
Overview
25
25
years of professional experience
Work History
Retail Worker
Coles Supermarket
Bendigo, VIC
05.2006 - Current
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Delivered exceptional customer service with a friendly demeanour, resulting in increased repeat business.
Carer
Family Day Care
Bendigo, VIC
10.1999 - 04.2001
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Developed age-appropriate activities and crafts to engage children.
- Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
- Facilitated learning through play, stories and outdoor activities for successful child outcomes.
- Supported emotional well-being by addressing individual needs and providing a nurturing environment for growth.
- Administered first aid when needed, adhering to established protocols to ensure child safety and wellbeing.
Education
High School Diploma -
Bendigo Regional Institute of TAFE
Bendigo-Echuca, VICSkills
- Patience and Empathy
- Reliability and punctuality
- Store Cleaning
- Cash Handling Accuracy
Timeline
Retail Worker
Coles Supermarket
05.2006 - Current
Carer
Family Day Care
10.1999 - 04.2001
High School Diploma -
Bendigo Regional Institute of TAFE