Summary
Overview
Work History
Education
Skills
Certification
Timeline
References
References
Generic

Donna Reed

Cloverdale,WA

Summary

  • Dynamic Massage Coach with 4 years of successful Massage Coaching experience. Known for interesting lectures with helpful supporting materials and detail-oriented classroom management. Dedicated to individual student success and comprehensive understanding.
  • Enthusiastic Massage Coach eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of the requirements to become a Remedial Massage Therapist and training in Remedial Massage. Motivated to learn, grow and excel as a Coach.
  • Reliable employee seeking a Coaching position. Offering excellent communication and good judgment.
  • Committed Remedial Massage Therapist with a passion for helping people understand how their bodies function.
  • Hardworking and energetic with in-depth knowledge of anatomy and fitness technique.
  • Dedicated to providing quality Massage Treatments and educating clients on overall health and wellness.
  • Eager to learn new skills.
  • Feel a great sense of pleasure in educating and passing on my knowledge to others.
  • Motivated Fitness Instructor accomplished in helping clients at all fitness levels get into the best shape of their lives. Strongly believes health is a conscious lifestyle choice necessary for longevity and happiness.
  • Caring, compassionate fitness professional with reputation for maintaining long lasting professional relationships with clients.
  • Fitness Instructor committed to teaching the core principles of anatomy and the mechanics of movement. Focused on using strong educational foundation to promote safety and success.
  • Professional with strong leadership and relationship - building skills.
  • Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
  • Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
  • Passionate Teacher with experience developing and implementing diverse curriculums covering wide range of subjects. Highly skilled at motivating students through positive encouragement and reinforcement of concepts via interactive classroom instruction and observation.
  • Successful in helping students develop strong literacy, numeracy, social and learning skills. Energetic educator with proven skills in teaching diverse subjects. Keep classrooms organized and students on-task to facilitate effective learning. Diligent and adaptable in meeting individual student needs with warm, safe educational environments.

Overview

16
16
years of professional experience
1
1
Certificate

Work History

Massage Coach

AIF
Perth
10.2018 - Current
  • Completed coach MATRIX competency for compliance.
  • Organizing competency logs for students.
  • Ongoing professional development.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Incorporated multiple types of teaching strategies into classroom.
  • Planned and implemented integrated lessons to meet national standards.
  • Promoted physical, mental and social development using classroom games and activities.
  • Graded and evaluated student assignments, papers and course work.
  • Encouraged creative thinking and motivated students by addressing individual strengths and weaknesses based on standardized testing results.
  • Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
  • Evaluated and revised lesson plans and course content to achieve student-centered learning.
  • Supervised learning groups of students in classroom stations.
  • Reviewed curriculum and devised alternate approaches to presenting lessons to increase student understanding.

Group Fitness Instructor

City of Swan Administration
Midland, WA
09.2013 - 12.2019
  • Created structured and innovative fitness programs to be executed in small to large group atmospheres.
  • Monitored client progress in group settings and ensured safety through proper technique.
  • Offered inspiration and guidance to all club members and group event patrons.
  • Encouraged sustainable habits for health, fitness and well-being.
  • Managed group fitness classes of up to 30 members.
  • Taught a variety of group exercise classes, including Les Mills Body pump, RPM & CXWorx
  • Measured clients' overall fitness by completing comprehensive evaluations and physician clearances.
  • Instructed gym members about correct use of weight resistance and cardiovascular equipment.
  • Cultivated positive relationships with class participants by teaching a variety of challenging and entertaining group fitness classes.
  • Taught 12 - 15 group classes, including pilates, yoga, cycling and aerobics per week.
  • Managed group fitness classes of up to 35 members.
  • Enhanced client experience by maintaining motivational and supportive culture.
  • Established classes to effectively match skill and learning levels of all participants.

Remedial Massage Therapist

Essential Therapies - Wellbeing Centre
Ellenbrook, WA
01.2018 - 10.2018
  • Upon graduating from the Australian Institute of Fitness December, 2017, with my Diploma in Remedial Massage, I was contacted by the owner beginning of January, 2018 and asked to commence immediately.
  • I currently work on average 3-5 hours per day and alternating weekends, I've treated many clients with a variety of issues, helping me gain a better understanding of the human body.
  • Around 90% of my clients return for regular treatments.
  • Performed initial client assessment and analysis to begin research process.
  • Other duties include training clients on the EMS Revolution, working on reception, answering phones, taking phone bookings and handling payments.
  • Provided safe, effective and appropriate massage therapy techniques during customer appointments.
  • Spoke with clients regarding health history, expectations, services and procedures for safety and customer satisfaction.
  • Maintained client treatment records and designed long-term care programs for return customers.
  • Booked appointments, answered phones, greeted clients, handled payments and created client service tickets.

Administration Officer

Freeway Electrical
Wangara, WA
02.2013 - 09.2013
  • Managed digital databases and physical file systems.
  • Produced detailed reports using Attache 5.
  • Prepared and mailed invoices to customers, processed payments and documented account updates.
  • Processed accounts receivable and accounts payable.
  • Drafted contracts, budgets, and various reports with direction from manager.
  • Oversaw inventory and office supply purchases.
  • Composed and drafted all outgoing correspondence and reports for managers.
  • Prepared and distributed payroll for staff of 10 direct reports.
  • Maintained a clean reception area, including lounge and associated areas.
  • Supported program operations by preparing and updated documents, reports and spreadsheets.
  • Answered and managed incoming and outgoing calls while recording accurate messages.

Treasurer - Volunteer Position

Southern Cross Daycare Centre
Southern Cross, WA
01.2009 - 01.2010
  • Reconciled monthly statements, invoices and expense accounts.
  • Prepared accurate financial statements at end of the quarter.
  • Advised management regarding significant expenditures to keep operations in line with budget limitations.

Administration Officer

Freeway Electrical
Wangara, WA
07.2003 - 11.2006
  • Produced detailed reports using Attaché 5.
  • Prepared and mailed invoices to customers, processed payments and documented account updates.
  • Oversaw office inventory activities, including ordering and requisitions, stocking, and shipment receiving.
  • Recruited, hired, trained and supervised administrative office staff of 1.
  • Managed digital databases and physical file systems.
  • Ordered all office supplies including ink cartridges, toner, and paper.
  • Screened and sorted incoming mail, faxes, and deliveries and routed them to the appropriate personnel.
  • Performed accounts receivable duties including invoicing, researching chargebacks, discrepancies and reconciliations.
  • Greeted customers and visitors in-person and via telephone calls.
  • Supported program operations by preparing and updated documents, reports and spreadsheets.
  • Corresponded with clients through email, telephone, or postal mail.
  • Prepared and distributed payroll for staff of 10 direct reports.
  • Performed general office duties, including answering multi-line phones, routing telephone calls or messages to appropriate staff, greeting the public, typing, proofreading, filing, sorting and handling incoming and outgoing mail.
  • Processed accounts receivable and accounts payable.
  • Maintained a clean reception area, including lounge and associated areas.

Education

First Aid

St. John Ambulance
Australian Institute of Fitness
2022

CERT IV T & E

ETAS
Osborne Park WA
2019

Diploma in Remedial Massage Therapy

Australian Institute of Fitness Perth
Perth, WA
2017

RPM Initial Training Module

Les Mills
Bailey Fitness
2016

Body pump Initial Module Training

Les Mills
Bailey Fitness
2015

Certificate 3 in Fitness

Australian College of Sport and Fitness
Carlton, VIC
2013

CXWorx Initial Module Training

Les Mills
Craigie Leisure Centre
2013

Skills

  • Active listening
  • Clerical procedures
  • Strong knowledge of body mechanics
  • Physical strength
  • Understanding of human behavior
  • Computer-literate
  • Excellent phone etiquette
  • Effective managerial techniques
  • Certified Group Fitness Instructor
  • Anatomy knowledge
  • Class coordination
  • Client needs assessment
  • Senior First Aid (CPR)
  • Stretching and recovery
  • Strength training technique
  • Spinning instructor
  • Motivational techniques
  • Highly motivating
  • Energetic personality
  • Strong verbal communication
  • Self-motivated
  • Skilled motivator
  • Extensive knowledge of health and wellness
  • Team leadership
  • Client assessment and analysis
  • Classroom Management Techniques
  • Grading Procedures
  • Online Teaching
  • Positive Interactions
  • Student Motivation and Engagement
  • Learning Assessments
  • Instructional Leadership
  • Positive Learning Environment
  • Course Materials and Supplies
  • Course Requirements
  • Instructional Assistance
  • Smart Goals
  • Core Curriculum and Standards
  • Group Classes
  • First Aid Trainer & Assessor

Certification

Dry Needling

Rocktape

Rigid Taping

Cupping, including functional cupping

Hot Stone Massage

Muscle Energy Techniques

Peripheral Nerve Impingement



Timeline

Massage Coach

AIF
10.2018 - Current

Remedial Massage Therapist

Essential Therapies - Wellbeing Centre
01.2018 - 10.2018

Group Fitness Instructor

City of Swan Administration
09.2013 - 12.2019

Administration Officer

Freeway Electrical
02.2013 - 09.2013

Treasurer - Volunteer Position

Southern Cross Daycare Centre
01.2009 - 01.2010

Administration Officer

Freeway Electrical
07.2003 - 11.2006

First Aid

St. John Ambulance

CERT IV T & E

ETAS

Diploma in Remedial Massage Therapy

Australian Institute of Fitness Perth

RPM Initial Training Module

Les Mills

Body pump Initial Module Training

Les Mills

Certificate 3 in Fitness

Australian College of Sport and Fitness

CXWorx Initial Module Training

Les Mills

References

David Mitchell - Training Team Leader

PH: 0402 028 711


Angelo Peghini - Massage Coach & Mentor

PH: 0414 544 922


Roberto Gaibisso - Massage Coach & Mentor

PH: 0418 640 840


Chris Bennett - Massage Coach & Mentor

PH: 0418 108 999


Robin Glass - Massage Coach

PH: 0407 546 003


Debra Graham

PH: 0408 030 678


References

David Mitchell - Training Team Leader

PH: 0402 028 711


Angelo Peghini - Massage Coach & Mentor

PH: 0414 544 922


Roberto Gaibisso - Massage Coach & Mentor

PH: 0418 640 840


Chris Bennett - Massage Coach & Mentor

PH: 0418 108 999


Robin Glass - Massage Coach

PH: 0407 546 003


Debra Graham

PH: 0408 030 678


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