Donoi Bello

Catering to older adults resident within the service catchment areas experiencing dementia with behaviour disturbance, late onset mental illness, mental illness and whose needs are best met in elderly environment, and under65 years of age with pre-senile dementia or suspected pre-senile dementia

• Provide comprehensive social work services to older adults in a mental health ward
• Conduct assessments, develop care plans, and deliver therapeutic interventions
• Collaborate with multidisciplinary teams to ensure holistic care for patients
• Support families and caregivers, offering guidance and resources as needed
• Advocate for patients' rights and ensure they receive appropriate community services post-discharge
• Collaborative Approach: Coordinate care with interdisciplinary teams, collaborating with psychiatrists, social workers, case managers, and other professionals to provide comprehensive and holistic treatment
• Psychoeducation: Educate clients and their families about mental health conditions, treatment options, coping mechanisms, and self-care strategies to enhance their understanding and active participation in the therapeutic process
• Documentation and Reporting: Maintain accurate and thorough documentation of client interactions, treatment plans, progress notes, and assessments in compliance with ethical and legal standards
• Advocacy: Advocate for clients' needs and rights, assisting them in navigating various systems and services to access appropriate resources and support
• Professional Development: Stay updated on the latest advancements in mental health therapy and evidence-based practices, participating in continuing education and training opportunities
• Enhance community awareness of mental health resources through outreach initiatives and presentations.
• Maintain detailed case notes and documentation for effective communication with other service providers.
• Implement evidence-based practices in counselling sessions, contributing to positive outcomes for individual clients.
• Develop strong professional networks with local service providers, enhancing collaboration and resource sharing for client benefit.
• Collaborate with interdisciplinary teams to provide optimal care and support for clients with complex needs.
• Advocate for client rights within the healthcare system, ensuring equitable access to treatment options and resources.
• Help clients develop new coping mechanisms and techniques to drive behaviour modification.
• Coordinate discharge planning processes to ensure seamless transitions from institutional settings back into the community.

• Undertake holistic and comprehensive assessment services underpinned by a wellness and re-ablement approach to ensure clients with complex needs are able to continue living independently in the community of their choice or seek appropriate residential care if required
• Utilise the mandated national screening and assessment form (NSAF) tool and any other specifically mandated tools ensure a consistent, holistic, and goal-orientated wellness approach to face-to-face client assessment and client phone/face-to-face reviews
• Utilise the recommendations automatically generated in the NSAF, the clients’ specific needs and goals to develop and individualised support plan that promotes independent living
• Following the development of the support plan, ensure subjects are matched and referred to either the service provider or for a comprehensive assessment to facilitate and appropriate support pathway
• Initiate linking service support activities for consumers identified as having complexities or vulnerabilities that prevent access to mainstreamed services which could assist them to live in their community with dignity, safety and independence
• Undertake short term case management or care coordination services as required to provide episodic assistance in overcoming barriers and linking clients to appropriate services providers and supports both within and outside of the aged care sector

Catering to families and individuals resident within the service catchment areas presenting to ED and adult mental health wards - experiencing personal difficulties, family challenges and domestic violence, post natal mental health challenges and presentations, child protection concerns, substance abuse and addictions, sexual assaults, trauma, post-traumatic stress disorders, behaviour disturbance, homelessness, other mental illness, mental illness and whose needs are best met in a hospital supported environment

• Linking clients/patients with appropriate community support on discharge
• Provide comprehensive social work services to adults and their families in a mental health hospital setting
• Conduct assessments, develop care plans, and deliver therapeutic interventions
• Engage in evidence based individual and family counselling, referrals and interventions
• Provide advocacy support to patients/clients experiencing family violence, housing stress, financial and legal issues
• Engage in health promotion aimed at reducing social isolation, managing addictions, bereavement or sexual assault
• Provide age specific interventions, referrals, and community follow-ups
• Groups include adult males, females, young families, mothers of young children struggling with pots natal mental health and social issues, family domestic violence, assault, and family challenges.
• Collaborate with the multidisciplinary team of doctors, nurses, occupational therapist and psychologist to ensure trauma informed comprehensive support and follow-up is provided to each patient/client
• Assist families in understanding their loved one''s mental health challenges, providing guidance on how best to offer support during difficult times.
• Conduct thorough assessments of client needs, leading to accurate diagnoses and appropriate intervention recommendations.
• Implement evidence-based practices in counselling sessions, contributing to positive outcomes for individual clients.
• Advocate for client rights within the healthcare system, ensuring equitable access to treatment options and resources.
• Participate in ongoing professional development opportunities to stay current on best practices in mental health social work field.
• Offering supportive counselling and crisis intervention to individuals in crisis.
• Maintain client records to document assessment, treatment plans and progress.
• Implement evidence-based interventions for substance abuse treatment.
• Conducting comprehensive assessments of clients to develop individualized treatment plans.
• Delivering individualised counselling services to clients working through issues such as mental illness and substance abuse.

• Facilitated and promoted patient safety and quality of care on medical, mental health and trauma wards as well as emergency department and the intensive care unit - delivering person centred, trauma informed and acute social work services
• Linking patients to appropriate post discharge services
• Scope included family domestic violence, child abuse and neglect, drug and alcohol, homelessness, cognitive impairment and social isolation
• Provide Social Work services to patients/groups within the Department/Unit including assessment, intervention and evaluation and provides a consultation service on request for other patients
• Undertake clinical shifts at the direction of the Head of Department/Manager including participation in the on-call/afterhours/weekend roster if required
• Actively prioritise and coordinate own caseload including participating in clinical review meetings and case conferences as appropriate
• Educate patients/carers in post discharge management and organise discharge summaries/referrals
• Support and liaise with patients, carers, colleagues, medical, nursing, allied health, support staff, external agencies and the private sector to provide coordinated multidisciplinary care
• Complete clinical documentation and undertake administrative tasks as required
• Participate in ongoing evaluation of clinical practice

• Provided Social Work services to patients within the clinical specialty areas including assessment, intervention and evaluation and provided consultation service on request for patients
• Provide Social Work services to patients/groups within the Department/Unit including assessment, intervention and evaluation and provides a consultation service on request for other patients
• Undertake clinical shifts at the direction of the Head of Department/Manager including participation in the on-call/afterhours/weekend roster if required
• Actively prioritise and coordinate own caseload including participating in clinical review meetings and case conferences as appropriate
• Educate patients/carers in post discharge management and organise discharge summaries/referrals
• Support and liaise with patients, carers, colleagues, medical, nursing, allied health, support staff, external agencies and the private sector to provide coordinated multidisciplinary care
• Complete clinical documentation and undertake administrative tasks as required
• Participate in ongoing evaluation of clinical practice

South Thornlie Primary School was established in1976 and has since grown into a vibrant and diverse school with strong community links.

South Thornlie Primary school became an Independent Public School in term3, 2020.

• Case management, working on and managing projects, program development and implementation, as well as interactions with school staff, parents and external agencies.
• Engaging with children ages 5 –12 years with varying personal and family complexities; including behavioural challenges, social skills, resilience, self-harm, self-esteem, anxiety, emotional regulation, trauma, and grief and loss.
• Conduct classroom observations to identify developmental delays and behavioural issues
• Home visits to facilitate student school attendance
• Program presentations to school council and to interdisciplinary peers
• Interdisciplinary collaboration and case reviews
• Coordinating Year6 leadership program
• Negotiating and advocating for students with staff and parents
• Teaching friendship programs
• Facilitate student adjustment by providing counselling and crisis intervention
• Offer community resources and referrals to support clients’ basic needs
• Organise and secure case records and reports to maintain confidentiality of client treatment
• Serve as students’ advocate and promoted ideas that aligned with students’ best interests
• Enhanced client well-being by conducting comprehensive assessments and developing tailored care plans.
• Participated actively in staff meetings and trainings, contributing valuable insights based on hands-on experience with clients from diverse backgrounds.
• Strengthened child-parent relationships through the implementation of evidence-based parenting interventions.

• Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
• Supervision of non-clinical staff and provide admin support to clinical staff
• Lead the team in attaining and maintaining accreditation
• Addressed patient concerns promptly and professionally, demonstrating empathy and excellent problem-solving skills.
• Oversaw the hiring process for new employees, selecting candidates who aligned with the practice''s mission and values.
• Facilitated communication between staff members, fostering a collaborative work environment that improved overall team performance.
• Developed strong relationships with patients, ensuring a high level of care and satisfaction throughout their experience.
• Managed office budget, reducing unnecessary expenses and allocating funds for necessary improvements.
• Provided supervision and management to team of support personnel.
• Boosted staff morale by offering constructive feedback and specific direction.
• Supervision of records administration and billing procedures
• Payroll and workplace legislation advice to management
• Liaised with government agencies, clients and the public to ensure appropriate services delivery
• Developed and implemented policies and procedures for the practice
• Mentored and onboarded new team members on office procedures and computer systems
• Created and maintained electronic record management systems to store data and develop reports
• Coordinated delivery of exceptional patient care by evaluating workflows and facilitating positive procedural change
• Create and maintain practice documentations and records, maintaining accuracy