Dorji Tshewangmo
Bayswater
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Customer Sales Representative
BP
12.2023 - Current
- Described product highlights and benefits to help guide purchasing decisions.
- Enhanced the overall customer experience by providing personalized recommendations based on their preferences and needs.
- Helped a large volume of customers every day with a positive attitude and focus on customer satisfaction.
- Contributed to team objectives in a fast-paced environment.
Shift Supervisor
Starbucks
09.2018 - 04.2023
- Prior experience in the food service industry
- Involvement with, recognition and coaching
- Running stores operation during my scheduled shifts
- Delegating Responsibilities
- Developing positive relationships with staffs
- Training and on boarding new associates
- Working to address and customer concern as they arise.
Sales Associate
Barista, Starbucks
02.2017 - 01.2018
- Barista skills- an in-depth knowledge of coffee and coffee making
- Processing orders and handling cash using computerized till system
- Excellent communicator with a strong customer focus
- Cash-handing including till reconciliation
- Manage orders and customers needs in a fast pace
- Provide fast, courteous customer service.
Education
MBA - MBA (Global)
Murdoch University
Perth, WA11.2025
Bachelor of Arts in Language and Literature -
College of Language And Cultural Studies, Royal University of Bhutan
06.2016
Arts -
Reldri High Secondary School, Chukha
02.2010
General -
Phuentsholing Higher Secondary School, Chukha
12.2008
Skills
- Ability to perform job functions with attention to detail, speed, and accuracy
- Proficient use of Microsoft Office
- Ability to prioritize, organize delegated work, and ensure follow-through
- Excellent customer service experience
- Maintain a safe work environment by enforcing all safety standards
- Acts with integrity, honesty, and knowledge
- Patience and resilience
- Learning new languages
- Multitasking Abilities
- Teamwork and Collaboration
- Time Management
- Attention to Detail
- Active Listening
- Adaptability and Flexibility
- Self Motivation
Certification
- Certified Barista, Starbucks - 2017
- Certified Coffee Master, Starbucks- 2018
- Certified Shift Supervisor, Starbucks- 2019
Languages
English
Full Professional
Hindi
Professional Working
Nepali
Professional Working
Korean
Elementary
Arabic
Elementary
Timeline
Customer Sales Representative
BP
12.2023 - Current
Shift Supervisor
Starbucks
09.2018 - 04.2023
Sales Associate
Barista, Starbucks
02.2017 - 01.2018
Bachelor of Arts in Language and Literature -
College of Language And Cultural Studies, Royal University of Bhutan
Arts -
Reldri High Secondary School, Chukha
General -
Phuentsholing Higher Secondary School, Chukha
MBA - MBA (Global)
Murdoch University
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