DOUGLAS STEVENS
Broome,WA
Summary
Proactive and motivated individual with a self-assured demeanor. Thrives on building meaningful connections and constantly seeks opportunities to enhance knowledge and skill set. Possesses strong analytical, communication, and teamwork abilities, enabling seamless adaptation to new environments. Enthusiastic about contributing to team success and furthering professional development. Approaches challenges with a positive attitude and a commitment to continuous learning and growth, poised to make a valuable impact.
Overview
6
6
years of professional experience
Work History
Paralegal
Legal Aid Western Australia
11.2023 - Current
- Reduced solicitor workload by drafting routine legal documents such as applications, memos, and affidavits.
- Managed scheduling of court calendars and deadlines to maintain smooth flow of office operations.
- Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
- Edited and proofread legal documents to verify accuracy.
- Liaised with other paralegals and legal staff to complete common tasks on schedule.
- Communicated with clients, opposing counsel and court personnel to keep all parties informed on case updates.
- Conferred with clients and other involved parties to gather and track case information.
- Contributed to successful case outcomes through diligent fact investigation and client interviews.
- Fostered collaborative environment, facilitating communication between legal teams and clients.
- Improved client trust and satisfaction, providing comprehensive support and updates throughout case progression.
- Communicated pertinent information to clients via phone, email, and mail.
Judicial Services Officers
Department of Justice - Magistrates Court
06.2020 - 11.2023
- Co-ordinate a Court sitting, across multiple jurisdictions of law, in a fast paced, constantly changing environment.
- Liaise with Court users to ensure the provision of timely, accurate and detailed Court services.
- Prioritizing the functions of the Court with consideration to time constraints and the interests of justice.
- Provide timely and accurate assistance to the Judicial Officer on a wide array of matters, often on urgent notice.
- Provide advice on a wide range of Court practices and procedures to clients throughout their interaction with the Court.
- Formulating and implementing strategies to meet legislative changes.
- Frontline customer service provision and advice on Court processes in a busy office environment
Administrative Support
WCME P/L - T/AS Mason Couriers
01.2019 - 06.2020
- Oversee delivery drivers, provide administrative support, ensure timely deliveries, and assist with HR functions.
Court Orderly
Broadspectrum (now Ventia)
06.2018 - 01.2019
- Provide care in a custodial environment, coordinate court processes, ensure safety and security, and provide first aid.
Education
Partial Completion - Politics, International Relations and Policing
Edith Cowan University
Skills
- Understanding and interpreting legislation
- Demonstrated multi-tasking ability, prioritizing competing interests
- A mature approach to building relationships and negotiation ability
- Approachable can-do attitude with an exemplary work ethic
- Well-developed understanding of computer software - ie Microsoft, eCourts Portal, other industry specific software
- Legal writing
- Compassion and Empathy
- Adaptable
Personal
I am a qualified scuba diver and take any opportunity to dive when I have the opportunity to travel.
References
Two references can be provided on request.
Timeline
Paralegal
Legal Aid Western Australia
11.2023 - Current
Judicial Services Officers
Department of Justice - Magistrates Court
06.2020 - 11.2023
Administrative Support
WCME P/L - T/AS Mason Couriers
01.2019 - 06.2020
Court Orderly
Broadspectrum (now Ventia)
06.2018 - 01.2019
Partial Completion - Politics, International Relations and Policing
Edith Cowan University
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