Drew Petersen
Glen Innes,NSW
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
10
10
years of professional experience
Work History
Carpenter Apprentice
Paradigm Homes
02.2014 - 12.2016
Supervisor
Glen Innes District Services Club
04.2017 - Current
- Increased team productivity by setting clear expectations for staff members.
- Reduced employee turnover by making a positive work environment
- Improved customer satisfaction with response to inquiries, addressing concerns, and finding effective solutions.
- Maintained a clean work environment
- Overseeing bar and gaming room operations (Pokies, TAB and Keno)
Education
High School Diploma -
Glen Innes High School
Glen Innes, NSW10.2015
Certificate III - Carpentry
TAFE NSW New England
Armidale, NSW11.2016
Skills
- Staff Management
- Decision Making
- Staff Development
- Customer Service
- Emotional Intelligence
- Delegation Skills
- Team Building
- Organizational Skills
Timeline
Supervisor
Glen Innes District Services Club
04.2017 - Current
Carpenter Apprentice
Paradigm Homes
02.2014 - 12.2016
High School Diploma -
Glen Innes High School
Certificate III - Carpentry
TAFE NSW New England
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