Dumeana Mattosh

Highly motivated psychology student with proven time-management and collaborative skills developed through academic research and volunteer engagements. Skilled in working with diverse populations, with a deep understanding of the importance of cultural awareness and sensitivity. Strong academic background, consistently achieving above-average results. Confident and articulate, with refined interpersonal skills and the ability to balance multiple responsibilities. Eager to contribute to a team-oriented environment and support client well-being through compassionate care.

ALHADAF VOLUNTEER  

 Alhadaf Voluntary Organization | Amman, Jordan   

11/2014- 10/2016   

• Listened to, comprehended and translated oral or written communications from English to Arabic and vice versa.
• Helped patients complete necessary medical forms and documentation.
• Managed multi-line phone system and pleasantly greeted patients.
• Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
• Reported unusual or urgent circumstances in patients' condition or environment immediately to nurses.

Internship Student at the Turner Institute for Brain and Mental Health

Monash University | Clayton , Melbourne 

08/2022 -01/2023

• Data Collection: Gathering and organizing completed surveys from all participants, ensuring accuracy and proper documentation for further analysis.
• Data Analysis: Using tools like SPSS, MATLAB, or R to analyze research data.
• Participant Reminders: Sending reminder emails to participants to ensure they complete the required tasks on time, maintaining engagement and adherence to the study protocol.
• Collaboration and Communication Skills: Collaborating with teams, communicating clearly, and coordinating research tasks effectively.

Non-Residential College Adviser 

Monash University | Clayton , Melbourne 

3/2024 -06/2024

• Supports Monash students in cultural, social, and recreational areas.
• Designs and delivers events to foster cross-disciplinary friendships.
• Enhances student development by creating a learning environment.
• Promotes inclusion through community building and leadership training.
• Enriches student experience by encouraging active university engagement.
• Provides referrals for specialized support within the university.

Peer Mentor 

Monash University | Clayton , Melbourne 

03/2023 - 06/2023

• Leadership: Guiding and inspiring others to achieve goals.
• Communication: Exchanging information clearly and effectively.
• Active Listening: Fully focusing on and thoughtfully responding to the speaker.
• Cultural Awareness: Understanding and respecting cultural differences.
• Setting Up Meetings and Enabling Discussion: Organizing meetings and fostering productive conversations.
• Facilitating Problem Solving: Guiding groups to identify and resolve issues collaboratively.