Nena West
South Hedland,WA
Summary
Proven track record in enhancing cleanliness and customer satisfaction, notably as a Bar Waitress at a renowned hotel. Skilled in cleaning, sanitizing, and providing exceptional service, I effectively improved guest experiences through meticulous housekeeping and engaging service. Achieved significant efficiency in task completion, demonstrating strong time management and interpersonal abilities.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Cleaner
Self Employed
06.2024 - Current
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
Baby Sitter
Self Employed
01.2024 - Current
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
Bar Waitress
Hotel
08.2016 - 05.2017
- Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.
- Collaborated with bartenders to ensure efficient drink preparation and timely delivery to guests.
- Assisted in maintaining a clean and organized bar environment for optimal functionality and positive guest experiences.
- Strengthened relationships between patrons and the establishment by participating in promotional events such as themed nights or happy hours.
Education
Responsible Handling Of Food - Hospitality
Express Online Training
Online03.2026
R.S.G - Hospitality
Express Online Training
Online03.2024
RSA - Hospitality
Express Online Training
Online03.2024
Covid Safty - Hospitality
Express Online Training
Online03.2024
Skills
- Cleaning and sanitizing
- Sweeping and Mopping
- Housekeeping
- Customer Service
Certification
Please See Attached Certificates Provided Over Next Pages.
Languages
Indonesian
Native or Bilingual
English
Professional Working
References
Ayu Alexa - South Hedland Aquatics Centre
PH: 0488729901
South Hedland
W.A 6722
Duwayne West - Retro Constructions Australia
PH: 0456237359
South Hedland
W.A 6722
Timeline
Cleaner
Self Employed
06.2024 - Current
Baby Sitter
Self Employed
01.2024 - Current
Bar Waitress
Hotel
08.2016 - 05.2017
Responsible Handling Of Food - Hospitality
Express Online Training
R.S.G - Hospitality
Express Online Training
RSA - Hospitality
Express Online Training
Covid Safty - Hospitality
Express Online Training
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