Dylan Hyland
Shepparton
Overview
12
12
years of professional experience
Work History
Operations Manager
Australian Traffic & Labour Services
12.2024 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Developed and maintained relationships with external vendors and suppliers.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
Traffic Planner/Permits Officer
CCL Traffic
03.2021 - 12.2024
- Developing Traffic Guidance Schemes and Traffic Management Plans in accordance with relevant standards.
- Key responsibilities
- Drafting of Traffic Guidance Schemes/Traffic Management Plans
- Submission of VicRoads ‘Memorandum of Authorisation’ Permits
- Submission of Municipal Permits across Metropolitan Melbourne
- Data Entry of Permit Costs
- Liaising with Clients
Fresh Produce Manager
Coles Supermarkets
01.2013 - 03.2021
- Over my time at Coles Supermarkets, I was responsible for the day-to-day management of multiple departments.
- Key responsibilities
- Stock Management/Ordering Stock
- Reducing Total Loss/Waste
- Meeting weekly KPIs
- Receiving Deliveries
- Rostering/Meeting Wage Budgets
Education
RIICWD503E - Prepare TMPs/TGSs
Civil Contractors Federation
05.2022
Construction Induction - White Card
Work Safe Victoria
02.2022
Completed Year 10 - undefined
Mooroopna Secondary College
01.2010
Skills
- Leadership
- Teamwork
- Finance Management
- Professional Attitude
- Creativity
- Exceptional Customer Service
- Communication
- Project Management
- Problem-solving
Hobbies and Interests
Information Technology, Local Sports, Local Music
Timeline
Operations Manager
Australian Traffic & Labour Services
12.2024 - Current
Traffic Planner/Permits Officer
CCL Traffic
03.2021 - 12.2024
Fresh Produce Manager
Coles Supermarkets
01.2013 - 03.2021
Construction Induction - White Card
Work Safe Victoria
Completed Year 10 - undefined
Mooroopna Secondary College
RIICWD503E - Prepare TMPs/TGSs
Civil Contractors Federation