Overview
Work History
Education
Skills
Hobbies and Interests
Timeline
Generic

Dylan Hyland

Shepparton

Overview

12
12
years of professional experience

Work History

Operations Manager

Australian Traffic & Labour Services
12.2024 - Current
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Developed and maintained relationships with external vendors and suppliers.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Spearheaded process improvements, resulting in increased productivity and reduced operational costs.

Traffic Planner/Permits Officer

CCL Traffic
03.2021 - 12.2024
  • Developing Traffic Guidance Schemes and Traffic Management Plans in accordance with relevant standards.
  • Key responsibilities
  • Drafting of Traffic Guidance Schemes/Traffic Management Plans
  • Submission of VicRoads ‘Memorandum of Authorisation’ Permits
  • Submission of Municipal Permits across Metropolitan Melbourne
  • Data Entry of Permit Costs
  • Liaising with Clients

Fresh Produce Manager

Coles Supermarkets
01.2013 - 03.2021
  • Over my time at Coles Supermarkets, I was responsible for the day-to-day management of multiple departments.
  • Key responsibilities
  • Stock Management/Ordering Stock
  • Reducing Total Loss/Waste
  • Meeting weekly KPIs
  • Receiving Deliveries
  • Rostering/Meeting Wage Budgets

Education

RIICWD503E - Prepare TMPs/TGSs

Civil Contractors Federation
05.2022

Construction Induction - White Card

Work Safe Victoria
02.2022

Completed Year 10 - undefined

Mooroopna Secondary College
01.2010

Skills

  • Leadership
  • Teamwork
  • Finance Management
  • Professional Attitude
  • Creativity
  • Exceptional Customer Service
  • Communication
  • Project Management
  • Problem-solving

Hobbies and Interests

Information Technology, Local Sports, Local Music

Timeline

Operations Manager

Australian Traffic & Labour Services
12.2024 - Current

Traffic Planner/Permits Officer

CCL Traffic
03.2021 - 12.2024

Fresh Produce Manager

Coles Supermarkets
01.2013 - 03.2021

Construction Induction - White Card

Work Safe Victoria

Completed Year 10 - undefined

Mooroopna Secondary College

RIICWD503E - Prepare TMPs/TGSs

Civil Contractors Federation
Dylan Hyland