Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dylan Kort

PARALOWIE,SA

Summary

Dynamic Assistant Manager with a proven track record at KFC, excelling in team leadership and customer service. Enhanced operational efficiency through effective scheduling and training, while maintaining accurate cash handling. Recognized for improving service quality and fostering a collaborative work environment, ensuring a positive experience for both staff and customers.

Overview

12
12
years of professional experience

Work History

Assistant Manager

KFC
05.2013 - Current
  • Assisted in daily operations, ensuring smooth workflow and effective team collaboration.
  • Supported management in scheduling and coordinating staff activities to optimize productivity.
  • Engaged with customers to address inquiries, enhancing overall service experience.
  • Maintained accurate records of inventory, contributing to efficient stock management.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Trained new employees on policies and procedures, facilitating their onboarding process.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.

Night Shift Filler

Coles Supermarket
03.2020 - 07.2020
  • Implemented improvements in filling processes that enhanced overall efficiency.
  • Provided excellent customer service when encountering late-night shoppers seeking assistance or guidance.
  • Enhanced store presentation by maintaining clean and organized shelves during nightly shifts.

Education

High School Diploma -

Temple Christian College
Paralowie, SA

Certificate II - Information Technoloy

TAFE SA
SA

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Time management

Timeline

Night Shift Filler

Coles Supermarket
03.2020 - 07.2020

Assistant Manager

KFC
05.2013 - Current

High School Diploma -

Temple Christian College

Certificate II - Information Technoloy

TAFE SA
Dylan Kort