Dylan Kort
PARALOWIE,SA
Summary
Dynamic Assistant Manager with a proven track record at KFC, excelling in team leadership and customer service. Enhanced operational efficiency through effective scheduling and training, while maintaining accurate cash handling. Recognized for improving service quality and fostering a collaborative work environment, ensuring a positive experience for both staff and customers.
Overview
12
12
years of professional experience
Work History
Assistant Manager
KFC
05.2013 - Current
- Assisted in daily operations, ensuring smooth workflow and effective team collaboration.
- Supported management in scheduling and coordinating staff activities to optimize productivity.
- Engaged with customers to address inquiries, enhancing overall service experience.
- Maintained accurate records of inventory, contributing to efficient stock management.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Trained new employees on policies and procedures, facilitating their onboarding process.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Night Shift Filler
Coles Supermarket
03.2020 - 07.2020
- Implemented improvements in filling processes that enhanced overall efficiency.
- Provided excellent customer service when encountering late-night shoppers seeking assistance or guidance.
- Enhanced store presentation by maintaining clean and organized shelves during nightly shifts.
Education
High School Diploma -
Temple Christian College
Paralowie, SACertificate II - Information Technoloy
TAFE SA
SASkills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Time management
Timeline
Night Shift Filler
Coles Supermarket
03.2020 - 07.2020
Assistant Manager
KFC
05.2013 - Current
High School Diploma -
Temple Christian College
Certificate II - Information Technoloy
TAFE SA