Dylan Masters
Wantirna
Summary
Dynamic sales professional with a proven track record at AWM Electrical, excelling in relationship building and strategic prospecting. Recognized for strong negotiation skills and delivering tailored solutions, resulting in consistent sales growth. Adept at enhancing customer satisfaction through effective communication and collaboration, driving long-term partnerships and business success.
Overview
16
16
years of professional experience
Work History
Swimming Instructor
SwimWorld Glen Waverley
Glen Waverley, VIC
01.2010 - 2017
- Instructed swimming techniques to diverse age groups, ensuring safety and enjoyment during lessons.
- Developed individualized lesson plans tailored to students' skill levels and goals.
- Received “Instructor of the year award” for every year I was employed at Swimworld Glen Waverley pty Ltd.
- Monitored progress and provided constructive feedback to enhance swimming abilities.
- Ensured compliance with safety regulations and maintained a safe learning environment.
- Trained new instructors on curriculum standards, safety protocols, and effective teaching strategies.
Despatch Coordinator
AWM Clayton
Clayton, VIC
01.2017 - 2018
- Coordinated dispatch activities to ensure timely delivery of materials.
- Managed communication between drivers and warehouse staff to optimize routes.
- Utilized logistics software to track shipments and update delivery statuses.
- Assisted in scheduling and prioritizing daily deliveries based on customer needs.
- Trained new team members on dispatch protocols and system usage.
- Streamlined communication between drivers, customers, and management for improved customer satisfaction.
Internal Sales Consultant
AWM Electrical Clayton
Clayton, VIC
03.2018 - 02.2019
- Developed and maintained relationships with key clients to drive sales growth.
- Conducted product presentations and demonstrations to educate customers on benefits of electrical solutions.
- Collaborated with cross-functional teams to ensure smooth order fulfillment and customer satisfaction.
- Identified new market opportunities and provided feedback for product development initiatives.
- Maintained and improved existing client portfolios, discovered new business opportunities with a proven track record of consistent growth both financially and professionally.
External Sales Representative
AWM Electrical - Clayton
Clayton, VIC
01.2019 - 2024
- Developed and maintained relationships with key clients to drive sales growth.
- Conducted product presentations and demonstrations to educate customers on benefits of electrical solutions.
- Collaborated with cross-functional teams to ensure smooth order fulfillment and customer satisfaction.
- Identified new market opportunities and provided feedback for product development initiatives.
- Maintained and improved existing client portfolios, discovered new business opportunities with a proven track record of consistent growth both financially and professionally.
Commercial Sales Representative
AWM Electrical Clayton
01.2024 - 08.2025
- Developed and maintained strong client relationships to drive sales growth.
- Conducted product demonstrations to educate customers on electrical solutions.
- Collaborated with team members to create tailored proposals for clients.
- Utilized CRM software to track sales leads and customer interactions effectively.
- Resolved customer inquiries and concerns, ensuring high satisfaction levels.
- Negotiated contracts with clients, focusing on mutually beneficial terms and long-term partnerships.
- Presented bids and contracts for potential clients to review during meetings.
Education
Bachelor of Arts (psychology And Forensic Science)
Swinburne University of Technology
Melbourne, VICHigh School Diploma -
Mazenod College
Melbourne, VIC11.2012
Skills
- Strong negotiation skills
- Sales presentations
- Objection handling
- Sales reporting
- Strategic prospecting
- Cross-selling techniques
- Deal structuring
- Teamwork and collaboration
- Excellent communication
- Customer satisfaction
- Team leadership
- Adaptability and flexibility
Personal Achievements
Sporting excellence and social achievements.
Played cricket for multiple representative clubs including Southern Districts and Church’s League - league run scorer.
Consecutive Best and Fairest awards for all years of junior footy.
I trained and competed in Brazilian Jiujitsu - in 2012 I competed in local and national competitions with a flawless record in competition. In 2013 I was the youngest blue belt to ever win the official pan pacific championships in the 73kg weight division. I’ve since had to stop most sports due to multiple ACL reconstructions. 4 in total.
Timeline
Commercial Sales Representative
AWM Electrical Clayton
01.2024 - 08.2025
External Sales Representative
AWM Electrical - Clayton
01.2019 - 2024
Internal Sales Consultant
AWM Electrical Clayton
03.2018 - 02.2019
Despatch Coordinator
AWM Clayton
01.2017 - 2018
Swimming Instructor
SwimWorld Glen Waverley
01.2010 - 2017
Bachelor of Arts (psychology And Forensic Science)
Swinburne University of Technology
High School Diploma -
Mazenod College