Dylan Robins
Cairns,QLD
Summary
Reliable and adaptable worker with experience in retail, support services, and hands-on installation. Strong customer service skills, technical know-how, and a proven ability to work both independently and in team settings. Committed to quality work and positive client experiences
Overview
9
9
years of professional experience
Work History
Retail Sales Associate
Spotlight
Cairns, QLD
10.2024 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Lifestyle Support Worker
Selectability
Townsville, QLD
01.2023 - 08.2023
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
Retail Sales Associate
Spotlight
Townsville, QLD
04.2020 - 01.2023
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
Blind Installer
Spotlight
02.2022 - 10.2022
- Developed strong relationships with clients, resulting in repeat business and referrals.
- Attended training to learn new technology of building materials and installation methods as required by location management.
- Prioritized safety during installations, adhering to OSHA guidelines and utilizing appropriate equipment as needed.
- Retained awareness of work environment critical to task at hand to produce error- and damage-free results.
Cook
The Courtyard
Townsville, QLD
09.2019 - 03.2020
- TownMaintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Apprentice Chef
A Touch of Salt
Townsville, QLD
01.2017 - 12.2017
- Set up food stations by following chef's orders.
- Displayed adaptability by quickly learning new menu items as they were introduced into the rotation.
- Maintained well-organized mise en place to keep work consistent.
- Prepared cooking ingredients for chef.
Education
Bachelor of Property -
Central Queensland University
Cairns, QLDSkills
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Time management
- Customer assistance
- Customer engagement
- Flexible schedule
Timeline
Retail Sales Associate
Spotlight
10.2024 - Current
Lifestyle Support Worker
Selectability
01.2023 - 08.2023
Blind Installer
Spotlight
02.2022 - 10.2022
Retail Sales Associate
Spotlight
04.2020 - 01.2023
Cook
The Courtyard
09.2019 - 03.2020
Apprentice Chef
A Touch of Salt
01.2017 - 12.2017
Bachelor of Property -
Central Queensland University