Summary
Overview
Work History
Education
Skills
Personal Information
References
Timeline
Generic

Dylan Wilkinson

Queanbeyan,Australia

Summary

Retail professional with extensive experience at Markets in the Mall, specializing in product recommendations and point of sale operations. Achievements include significant improvements in customer satisfaction and inventory accuracy. Detail-oriented with strong administrative support skills, contributing to efficient operations and effective communication.

Overview

13
13
years of professional experience

Work History

Retail Cashier & Sales Assistant

Markets in the Mall
Canberra, Australia
12.2024 - Current
  • Provided product recommendations and addressed customer inquiries to enhance satisfaction.
  • Processed customer transactions at point of sale with efficiency and accuracy.
  • Implemented promotional displays to boost in-store customer engagement.
  • Handled returns and exchanges in compliance with store policies.
  • Executed opening and closing duties, including money counting and register balancing.

Administrative Assistant - Volunteer

St Vincent De Paul
Queanbeyan, Australia
01.2013 - 01.2018

  • Maintained office supplies inventory by checking stock to determine inventory level.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Managed database systems containing customer contact information.
  • Proofread content for typo-free emails and documentation.
  • Conducted research on various topics as requested by management.

Education

Certificate 3 - Business Administration

Canberra Institute of Technology
Reid, ACT
12.2020

High School Diploma -

St Edmunds College
Griffith, ACT
12.2009

Skills

  • Product recommendations and point of sale operations
  • Inventory management
  • Attention to detail
  • Administrative support
  • Store maintenance
  • Cash handling

Personal Information

Title: Administrative/Retail Assistant

References

References available upon request.

Timeline

Retail Cashier & Sales Assistant

Markets in the Mall
12.2024 - Current

Administrative Assistant - Volunteer

St Vincent De Paul
01.2013 - 01.2018

Certificate 3 - Business Administration

Canberra Institute of Technology

High School Diploma -

St Edmunds College
Dylan Wilkinson