Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ljiljana STOJANOVSKI

Punchbowl,NSW

Summary

Dynamic Retail Sales Associate with a decade of experience at Portmans, excelling in customer service and sales expertise. Proven track record in achieving sales goals and enhancing customer engagement through effective problem-solving and teamwork. Recognized for reliability and a professional appearance, consistently delivering positive shopping experiences.

Overview

2026
2026
years of professional experience

Work History

Retail Sales Associate

Portmans
Bankstown, NSW
2018 - 06.2025

Sales assistance for portmans bankstown over a period of 10yrs working casual position,also permanent part timer

Education

Ladies Hairdressing - Retail Modules All Portmans Training

Bankstown Tafe
Bankstown, NSW

Skills

Customer service

Teamwork

Problem-solving

Teamwork and collaboration

Time management

Customer assistance

Cash handling

Customer engagement

Retail sales

Reliability and punctuality

Store opening and closing

Flexible schedule

Money handling

Product knowledge

Cash register operation

Relationship building

Professional appearance

Stocking and receiving

Store maintenance

Retail store operations

Phone etiquette

FLUENT IN LANGUAGE

POS system operations

Conflict resolution

Customer needs assessment

Transaction processing

Sales expertise

POS system operation

Policy and procedure adherence

Interpersonal and written communication

Stock replenishment

Display setup

Product recommendations

Brand representation

Upselling strategies

Fitting room maintenance

Product merchandising

Sales goals attainment

Merchandise display

Sales trends

Suggestive selling

Point of sale operation

Fashion sense

Product promotions

Cross-selling techniques

Complaint management

Loss prevention

Product demonstrations

Promotional events

Friendly and outgoing

Customer follow-up

Verbal and written communication

Shelf stocking

Cash drawer balancing

Email marketing

Upselling and cross selling

Price tagging

Visual display arrangement

Discount application

Retail merchandising expertise

Backroom organization

Stockroom safety procedures

Point of sale systems

Gift card management

Point-of-sale system

Dressing room support

Returns and exchanges

Sales goal achievement

Positive and professional

Barcode scanning

Calm demeanor

Friendly and helpful

Reliable and responsible

Honest and dependable

Attention to detail

Organization

Adaptable and flexible

Strong communication and interpersonal skills

Positive customer engagement

Goal driven

Excellent written and verbal communication

Flexible hours

Team cooperation

Timeline

Retail Sales Associate

Portmans
2018 - 06.2025

Ladies Hairdressing - Retail Modules All Portmans Training

Bankstown Tafe
Ljiljana STOJANOVSKI