Charlotte Nguyen
Brisbane,QLD
Summary
Proven skilled negotiator, adept at fostering client satisfaction and driving business development. At Triton Seafood Market, I spearheaded initiatives that significantly enhanced communication and operational efficiency. My background also includes crafting innovative desserts at Nick’s Group, showcasing my strong organizational skills and passion for continuous learning. In the real estate industry, I am willing to learn and grow myself in the industry. Highly keen on doing research about real estate field.
Overview
2
2
years of professional experience
Work History
Manager of Operations
Triton Seafood Market
07.2023 - Current
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
- Managed daily operations, ensuring smooth workflow and timely completion of tasks.
Pastry Chef
Nick’s Group
08.2022 - 06.2023
- Consistently met tight deadlines for special orders, ensuring client satisfaction and repeat business.
- Maintained well-organized mise en place to keep work consistent.
- Led team meetings to brainstorm innovative dessert concepts, keeping menu fresh and exciting.
- Trained new employees on bakery methods and procedures.
Education
Bachelor Of Business Management - Economics
University of Queensland
Brisbane, QLDBachelor Of Communications - Public Relations
University of Queensland
Brisbane, QLDSkills
- Customer Service
- Negotiation
- Business Development
- Strong organizational skills
- Client-oriented
- Decent software skills
- Desire for learning and growing
Languages
Vietnamese
Native or Bilingual
Timeline
Manager of Operations
Triton Seafood Market
07.2023 - Current
Pastry Chef
Nick’s Group
08.2022 - 06.2023
Bachelor Of Business Management - Economics
University of Queensland
Bachelor Of Communications - Public Relations
University of Queensland
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