Summary
Overview
Work History
Education
Skills
Occupation
References
Timeline
Generic

IZABELA STEVIC

Australia

Summary

I'm a dedicated full-time criminology student at La Trobe University, passionate about understanding criminal behavior and the justice system. I have practical experience in roles like salon assistant, sales assistant, receptionist, pick packer, and tutor, which have honed my skills in customer service, communication, organization, and teaching. I'm eager to contribute my expertise and passion to roles in criminology or related fields, aiming to make a positive impact while advancing my professional growth.

Overview

5
5
years of professional experience

Work History

SALON ASSISTANT

Groovy Cuts
04.2019 - Current
  • Assisted stylists and other salon staff with a variety of tasks, including shampooing, product knowledge, and customer service

SALES ASSISTANT

Furla
10.2023 - 04.2024
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
  • Collaborated with team members to achieve a cohesive and efficient store environment.
  • Met and exceeded sales targets consistently, contributing to overall team success.
  • Built rapport with repeat customers, fostering long-term loyalty to the brand.

WAREHOUSE ASSISTANT

Lululemon Athletica
11.2021 - 06.2022
  • Assembled boxes for shipping and packing them ensuring accuracy of items and safety of fragile items
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Packaged and shipped orders accurately to promote safe and quick delivery to customers.
  • Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Assisted with stock takes and cycle counts to promote accurate inventory processes.
  • Maintained clean workspace consistently; keeping aisles clear from obstructions promoting workplace safety.
  • Reduced order processing time by effectively coordinating with team members to pick, pack, and ship products quickly.

SALES ASSISTANT

Lotto Luck
10.2022 - 08.2023
  • Assisted customers with selecting products, providing product knowledge and answering customer inquiries
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Collaborated with team members to achieve a cohesive and efficient store environment.
  • Met and exceeded sales targets consistently, contributing to overall team success.
  • Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.
  • Built rapport with repeat customers, fostering long-term loyalty to the brand.

TUTOR

Kumon
07.2019 - 09.2021
  • Developed lesson plans to teach primary maths concepts to students aged between 6-10
  • Provided homework assistance using specific curriculum and materials.
  • Supported students with helpful study habits and exam strategies.
  • Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
  • Motivated students towards learning and studying to build self-confidence and reduce fear of failure.

Education

BACHELOR OF CRIMINOLOGY IN LAW -

LaTrobe University

VCE COMPLETION IN HIGHSCHOOL -

Overnewton Anglican Community College
10.2021

PRIMARY SCHOOL -

Keilor Primary School
12.2015

Skills

  • Communication
  • Bilingual
  • Reliable
  • Punctual
  • Hard-working
  • Honest

Occupation

Full Time Student

References

  • SAMMI LIANG, Furla Store Manager, DFO 0468 726 886
  • NATALIE TUMBOS, Manager, Groovy Cuts, 0422 738 092
  • STEPHANIE CVETKOVSKI, Manager, Kumon, 0422 141 066, stephanie.cvetkovski@hotmail.com
  • GRACE BARBUTO, Manager, Medical Clinic, 0412 751 707, gracebarbuto@keilordownsmedi.com.au

Timeline

SALES ASSISTANT

Furla
10.2023 - 04.2024

SALES ASSISTANT

Lotto Luck
10.2022 - 08.2023

WAREHOUSE ASSISTANT

Lululemon Athletica
11.2021 - 06.2022

TUTOR

Kumon
07.2019 - 09.2021

SALON ASSISTANT

Groovy Cuts
04.2019 - Current

BACHELOR OF CRIMINOLOGY IN LAW -

LaTrobe University

VCE COMPLETION IN HIGHSCHOOL -

Overnewton Anglican Community College

PRIMARY SCHOOL -

Keilor Primary School

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IZABELA STEVIC