Sam Kolasinac
Newborough
Summary
Proven leader with a track record of enhancing operational efficiency at Sin Security Agency, adept in customer service and problem-solving. Skilled in fostering teamwork and collaboration, significantly improving performance outcomes. Demonstrates critical thinking and excellent communication, driving business growth and maintaining high satisfaction levels. Hardworking and passionate job seeker with strong organizational skills eager to secure an position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
27
27
years of professional experience
Work History
Night Shift Filler
Woolworths
11.2024 - Current
- Provided excellent customer service when encountering late-night shoppers seeking assistance or guidance.
- Enhanced store presentation by maintaining clean and organized shelves during nightly shifts.
- Streamlined the restocking process by collaborating with fellow team members to complete tasks efficiently.
- Ensured a safe work environment by promptly addressing spills, broken items, or other hazards.
Self Employed Transportation
Muniymexcavations
05.2013 - 12.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Worked flexible hours across night, weekend, and holiday shifts.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with a strong work ethic.
Operations Manager
Sin Security Agency
06.2004 - 03.2012
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Managed daily operations for better customer service and increased revenue.
- Trained staff on best practices, enhancing overall motel performance and guest experience.
- Enhanced communication among team members by conducting regular meetings discussing updates, challenges faced during daily operations, and possible solutions.
Motel Manager
Hazelwood Morwell
07.1998 - 09.2003
- Handled guest complaints efficiently, resolving issues quickly to maintain satisfaction levels consistently high.
- Improved guest satisfaction by implementing efficient check-in and check-out procedures.
- Managed daily operations for better customer service and increased revenue.
- Developed strong relationships with local businesses to increase referrals and drive business growth.
- Reduced expenses with effective cost control measures in purchasing and payroll management.
- Optimized online presence through social media engagement and positive reviews, attracting new customers from various platforms.
- Analyzed financial reports to identify areas of opportunity for revenue growth or expense reduction while maintaining quality standards in all aspects of the motel operation.
- Overhauled safety protocols, ensuring a secure environment for guests and employees.
Education
High School Diploma -
Nill Secondary Collage
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Multitasking
- Multitasking Abilities
- Excellent Communication
- Critical Thinking
- Safety awareness
- Cleanliness and hygiene
Timeline
Night Shift Filler
Woolworths
11.2024 - Current
Self Employed Transportation
Muniymexcavations
05.2013 - 12.2023
Operations Manager
Sin Security Agency
06.2004 - 03.2012
Motel Manager
Hazelwood Morwell
07.1998 - 09.2003
High School Diploma -
Nill Secondary Collage
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