Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Ebonie Niven

Belmont,Vic

Summary

I’m a Dedicated event staff professional with over six years of experience in coordinating and executing successful events. I work well under pressure and can adapt to dynamic environments during high-traffic events. I have Experienced in handling customer inquiries and resolving issues promptly to maintain a positive atmosphere. Knowledgeable in multiple ticketing systems used by Ticketmaster, Oztix, Ticketbooth, moshtix and Fever. I am Committed to providing exceptional service and ensuring guest satisfaction at every event. I have successfully been employed as a gate supervisor for large scale events such as Red hot summer tour, Cold Chisel, Summersault, by the C, Meat stock, Moto EX, plus many more.

Overview

15
15
years of professional experience

Work History

Festival / Event work

ESA & AEL
06.2020 - Current
  • Customer Service
  • Managing 30+ staff
  • Selling Tickets
  • Ticketing event manager for Fever
  • Serving Basic spirit & Beer
  • Selling Merchandise
  • Gate supervisor
  • Bar Supervisor
  • Ticketing Supervisor
  • Crowed Control Security for sporting & music events
  • Rostering 100+ staff members
  • Training staff on-site & via zoom for multiple events
  • Training new businesses on various ticketing company software

Animal Attendant / Driver

Hanrob Pet Motel & Dogtainers
01.2016 - 01.2022
  • Feeding and Preparing Food
  • High level of deep Cleaning Kennels
  • Administering Medication
  • Running Daycare, Providing enrichment
  • Bathing & Grooming
  • Reception duties
  • Van runs/ Pick up and drop off
  • High Level of Customer service
  • Checking animals in for domestic & international flights
  • Long distance road transport
  • Animal handler in high stress environment

Warehouse Operator

Linfox & Bae
01.2011 - 01.2016
  • Company Overview: Security Clearance for the defense force
  • Using Military Integrated Logistic Information Computer System
  • Using Cargo Visibility System
  • Picking / Packing Orders
  • Driving forklifts
  • Administration Work
  • Stock Taking / Stock Movement and Investigations
  • Training new staff
  • Freight and Distribution
  • Security Clearance for the defense force

Education

Certificate II -

Warehousing

Certificate III -

Business Admin

Certificate III -

companion animals

R.S.A Certificate -

White Card -

Skills

  • Customer service
  • Problem-solving
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking
  • Computer skills
  • Organizational skills
  • Calm under pressure

Personal Information

Date of Birth: 02/13/90

Timeline

Festival / Event work

ESA & AEL
06.2020 - Current

Animal Attendant / Driver

Hanrob Pet Motel & Dogtainers
01.2016 - 01.2022

Warehouse Operator

Linfox & Bae
01.2011 - 01.2016

Certificate II -

Warehousing

Certificate III -

Business Admin

Certificate III -

companion animals

R.S.A Certificate -

White Card -

Ebonie Niven