Hi, I’m
Ebonie Takle
Henty ,NSW
Summary
Hello! I'm Ebonie I am an enthusiastic self confessed animal lover. Animals have been my life for as long as I can remember. Often my family farm has been referred to as the Henty Petting Zoo. In particular horses are in my blood, my grandfather bred/raced horses. I've attended pony club, pony camps and shows for many years as a child. I currently work as an Early Years Childhood Educator full time. I also work casually on weekends at the Henty Community Club. I am a loyal and committed employee. I love a challenge and embrace every new opportunity headed my way. Certificate 3 in Early Childhood Education Responsible Service of Alcohol Responsible Conduct of Gaming High School Certificate Drivers license Food Handler Basics Certificate First Aid and CPR.
Overview
9
years of professional experience
Work History
Greater Hume Children ServicesHenty, NSW
Childhood Educator
01.2021 - Current
Job overview
- Replenished classroom supply levels to support planned lessons and activities.
- Built relationships and communicated with parents to provide best learning environment for children.
- Met regularly with team of teachers to discuss best practices and develop innovative teaching strategies.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to develop and implement creative solutions to complex problems.
Henty Community ClubHenty, NSW
Customer Service & Hospitality
09.2019 - Current
Job overview
- Customer Service & Retail Assistant
- Resolved customer complaints with empathy, resulting in improved satisfaction ratings.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Educated customers about billing, payment processing and support policies and procedures.
- Negotiated successful resolutions between customers and the company during disputes or disagreements.
- Self-motivated, with a strong sense of personal responsibility.
Henty ShellHenty, NSW
Customer Service & Retail Assistant
01.2017 - 01.2021
Job overview
- Processed customer returns to manage smooth refunds and exchanges following store procedures.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Contributed to a welcoming atmosphere through courteous interactions with both customers and fellow staff members.
- Actively engaged customers to provide general assistance and information on store merchandise.
Stage Management Group
Event Setup & Retail Technical Support
01.2018 - 01.2020
Job overview
- Set up and pack up everything on the stage.
- Worked with others to get the job done quickly, our team held the record for the quickest pack up stage routine for Elton Johns concert.
- Appropriately lifted heavy objects and storing them away.
Old Kentucky Mobile Animal Farm
Petting Zoo Assistant
01.2015 - 01.2016
Job overview
- Communicated with clients and answered questions when asked.
- Kept animals coats clean and healthy with regular grooming and washing.
- Kept animals play yard clean and safe.
- Supported animal wellbeing by role modelling the right care for them and showing the children how to care for them.
- Providing water and food to animals
Education
Billabong High SchoolCulcairn, NSW
11.2019
Skills
- Problem solving skills
- Caring for and nurturing animals
- Collaboration
- Enjoys outdoor work
- Planning activities/events
- Technology skills
- Pleasant manner and good communication skills for dealing with the public
- Responsibility
- Customer service skills
- Patience, Sensitivity and Kindness
- Eager to expand knowledge
- Listening
- Good observation
- Creativity
- Open and Happy to learn new skills
- Reliability
- Empathy
- Confidence around different animals
References
- Cathryn Singe, Henty Community Club, 0428 296 166
- Kate Dudenko, Previous Director, Greater Hume Children Services, 0409 505 692
- Amelia Bedggood, 2IC, Greater Hume Children Services, 0474 476 590
Hobbies and Interests
- Painting, watercolour, drawing
- Decoration and event planning
- Walking around in my community
- Visiting my Grandparents and friends on weekends
- Henty Show Society
- My animals
- Showing my chickens
Timeline
Childhood Educator
Greater Hume Children Services
01.2021 - Current
Customer Service & Hospitality
Henty Community Club
09.2019 - Current
Event Setup & Retail Technical Support
Stage Management Group
01.2018 - 01.2020
Customer Service & Retail Assistant
Henty Shell
01.2017 - 01.2021
Petting Zoo Assistant
Old Kentucky Mobile Animal Farm
01.2015 - 01.2016