Ebony Buchanan
Summary
Detail-oriented and proactive individual with a strong track record in coordination, organisation, and time management. Known for handling multiple responsibilities with accuracy and efficiency, while maintaining a calm and structured approach. Seeking to contribute to a supportive, team-focused environment where I can continue to grow and add value
Overview
7
7
years of professional experience
1
1
Certification
Work History
Administration Course Coordinator
Strategix Training Group
07.2023 - Current
- Coordinate end-to-end enrolment processes for Forklift, HR, Employability skills, and Workplace traineeship programs
- Prepare and maintain compliance documentation, including training plans, completion forms, cancellation forms and extension forms
- Deliver high-level administrative support to trainers and management by anticipating needs, managing priorities, and ensuring seamless program delivery
- Demonstrate strong time management and task prioritisation, consistently meeting tight deadlines across multiple sections
- Known for delivering work well ahead of deadlines with accuracy and efficiency
- Maintain organised systems to ensure smooth daily operations and effective communication
- Identify and resolve operational issues quickly, minimising disruption to course delivery and student experience
- Support continuous improvement by identifying gaps in processes and recommending solutions to enhance efficiency
Warehouse Worker
Cleanaway
02.2021 - 06.2023
- Demonstrated strong physical endurance, attention to detail, and ability to categorise and process materials efficiently.
- Maintained workplace organisation and safety standards
- Collaborated effectively with team members and supervisors to meet daily targets and production goals
- Demonstrated reliability through consistent punctuality and adherence to shift schedules
Nightfill Team Member
Woolworths
05.2021 - 10.2021
- Worked independently and as part of a team to meet KPIs by completing nightly stock replenishment
- Ensured store presentation standards were met for customer satisfaction
- Maintained awareness of safety procedures while handling stock and equipment during night shifts
- Handled products with care to prevent damage during restocking
Crew Member – Front Counter & Drive Through
Hungry Jack’s
04.2018 - 10.2019
- Delivered excellent customer service in a high-pressure environment
- Managed multiple tasks simultaneously with strong time management and hygiene practices
- Took and processed customer orders efficiently using POS systems, ensuring accuracy and minimal wait times
- Collaborated with team members to maintain smooth kitchen and front-of-house operations during rush hours
- Resolved customer complaints and concerns promptly to ensure satisfaction
- Contributed to drive-thru efficiency by handling multiple roles such as taking orders, payment processing, and order delivery
- Participated in daily cleaning schedules, ensuring compliance with health and safety standards
Education
Balmoral State High School - Year 12 Certificate
Brisbane, QLD11-2020
Skills
- Time Management & Multitasking
- Problem-Solving & Initiative
- Administrative & Coordination Skills
- Attention to Detail & Organisation
- Reliable, punctual, and self-motivated
- Course Scheduling & Enrolment Management
Certification
- - Certificate II in Skills for Work and Vocational Pathways
- - Certificate I in Information, Digital Media and Technology
- - Statement of Attainment: Employability Skills Block 1
Timeline
Administration Course Coordinator
Strategix Training Group
07.2023 - Current
Nightfill Team Member
Woolworths
05.2021 - 10.2021
Warehouse Worker
Cleanaway
02.2021 - 06.2023
Crew Member – Front Counter & Drive Through
Hungry Jack’s
04.2018 - 10.2019
Balmoral State High School - Year 12 Certificate
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