Ebony Ford

• Acting Assistant Secretary ,Platform Architecture and Cyber Branch, 16th - 29th September 2024
• Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth, with a particular focus on fixing the gender imbalance within IT.
• Established an Innovation team and was instrumental in setting up the AI strategy and policy for the department.
• Won APS data award for Innovative, Ethical and responsible use of AI (2024)
• Created an environment that promotes continuous improvement through open communication and empowerment of employees.
• Fostered a collaborative work culture that resulted in higher employee engagement, improved retention rates, and increased overall team morale.
• Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations. e.g building and maintaining the Enterprise Developer toolkit and the Enterprise design System
• Instrumental in establishing the DSD Accessibility team, playing a key role in developing the department's inclusivity strategy.
• Co-Chair of the Departments Gender Equity Network.
• oversee multiple technical enabling functions including Innovation, EDT, Design System, Digital Accessibility, API operations, Auto testing framework and the Digital Partnership office.
• Provide technical uplift and capability to development teams

• Successfully managed up to 90 staff for 3-6 months during the New Employment Services project until team was split amongst 3 directors.
• Managed the development and maintenance of the Workforce Australia Website and mobile app.
• Developed the Departments first Enterprise Design System
• Developed the Departments first class cloud environment (Enterprise Developer Toolkit)
• Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
• Fostered culture of innovation, encouraging development of cutting-edge solutions.
• Multiple periods of acting as the Assistant Secretary for the branch

• lead a multidisciplinary team responsible for the following online services for job seekers and employers: Jobactive.gov.au, Joboutlook.gov.au, Jobseeker mobile app, Supervisor mobile app, LMIP.gov.au, Employer mobile app, Job Seeker Classification Instrument (JSCI).
• Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
• Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
• Managed conflict resolution among team members, fostering a positive and collaborative work environment.
• Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.

Led projects to implement system changes for Employment Services Providers.

Lead BA responsible for overseeing and co-ordinating the Registration, Eligibility and Participation Profile changes for multiple projects and budget Initiatives

Lead BA responsible for overseeing and co-ordinating the Registration, Eligibility and Participation Profile changes for multiple projects and budget Initiatives

Senior Systems Analyst for the Participation and Referrals section and responsible for leading projects that implement systems changes to the Centrelink IT system.

Included 12 months as Team leader of the Business Analyst team and 3 months in Acting Director role managing both the Analyst and Technical teams of the section