Ebony Kalisperis
Ballarat,Victoria
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
6
6
years of professional experience
Work History
Retail Sales Associate
Ozmosis
11.2021 - Current
- Assisting customers to ensure they have the best possible outcome in store.
- General cleaning and tidying of our store, making sure to always be presentable.
- Answering phones.
- Managing rosters.
- Open and close of our store.
- Handling end of day procedures such as counting money and recording it.
- Resolving problems within store and employees in a professional manner.
- Making sure we meet daily, weekly and monthly goals by boosting store UPT with upselling.
Sales Assistant
Michael Hill Jewellers
05.2022 - 07.2022
- Working with customers to ensure they get the best experience in store.
- Answering phones.
- General cleaning of store.
- Boosted store revenue through upselling.
Laundry Attendant
Ballarat Laundry
01.2020 - 11.2021
- Customer service.
- Washing, drying, folding and packing linen.
- General cleaning.
- Answering phones.
Residential Care Worker
Goolum Goolum
01.2019 - 06.2020
- Shifts including over night and days.
- Meal planing and prepping for the week.
- Ensure each routine for children is followed to allow for the best care of the children.
- Taking children to school, activities and appointments.
- Managing children with extra care needs.
- Administering medication.
- Writing detailed case notes.
- Helping with school home work.
- General cleaning.
Kitchen Hand
Bonnie And Clyde’s Pizzeria
01.2018 - 06.2020
- Preparation of food.
- Deep cleans of store every night.
- Stock control, ensuring we have enough food and supplies for the week.
- Customer service and answering phones.
Education
Dimboola Memorial Secondary
Dimboola Skills
- Customer Service
- Money Handling
- Display Setup
- Upselling strategies
- Stock replenishment
- Relationship Building
- Conflict Resolution
- Professional Appearance
- Time Management
- Cash Register Operation
References
Emmisyn Gale - 0400 921 390
Assistant (2ic) Ozmosis
Timeline
Sales Assistant
Michael Hill Jewellers
05.2022 - 07.2022
Retail Sales Associate
Ozmosis
11.2021 - Current
Laundry Attendant
Ballarat Laundry
01.2020 - 11.2021
Residential Care Worker
Goolum Goolum
01.2019 - 06.2020
Kitchen Hand
Bonnie And Clyde’s Pizzeria
01.2018 - 06.2020
Dimboola Memorial Secondary
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