Ebony Wheeler

Role:

• Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
• Processed transactions accurately while maintaining a high level of customer service.
• Increased sales by building strong customer relationships and providing excellent service.
• Helped customers locate products and checked store system for merchandise at other sites.
• Assisted customers with prompt and polite support in-person and via telephone.
• Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
• Met and exceeded sales targets consistently, contributing to overall team success.

Role:

• Customer service (Greet customers, take orders/requests for washing, ironing and dry cleaning)
• Complete client payments for services
• Process orders for 'Wash, Dry and Fold'.
• Assist clients with using self-service washing and drying machines
• Helping with delivery services