Kristen Jaine Sombito
Bentley,WA
Summary
Diligent and motivated working student with over five years of experience in customer service, demonstrating strong communication, leadership, and confidence in various tasks. Committed to continuous learning and professional development, with a readiness to pursue relevant certifications or diplomas as needed. Available for more than 30 hours per week during the school holidays, eager to contribute positively to the lives of others while thriving in an environment that fosters skill growth and personal development. Enthusiasm for making a meaningful impact drives the pursuit of new opportunities and challenges. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Casual Sales Assistant
Industrie Clothing
02.2025 - Current
- Managed inventory levels to ensure product availability and minimise stockouts..
- Managed inventory levels to ensure product availability and minimise stockouts.
- Resolved customer inquiries and complaints promptly, fostering positive relationships.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Collaborated with team members to execute promotional displays effectively.
- Processed transactions efficiently, ensuring accuracy in cash handling and reporting.
Educator
Gowrie WA Early Learning
01.2023 - 01.2024
- Built relationships and communicated with parents to provide best learning environment for their children.
- Collaborated with colleagues to develop and revise curriculum, enhancing learning experience.
- Established strong relationships with parents through regular communication, fostering a supportive network for student success.
- Implemented classroom management techniques that fostered a positive and inclusive learning environment for all students.
- Monitored student progress and adjusted instruction to meet individual needs.
- Fostered student curiosity and interest through creative hands-on activities.
- Applied play-based strategies to provide diverse approaches to learning.
- Fostered creativity in the classroom through art projects, dramatic play, storytelling exercises, and other imaginative pursuits.
- Promoted sensory development by providing access to different textures.
- Established ongoing professional development goals, participating in workshops and meetings to stay current on emerging trends in early childhood education.
- Part-Time Employee
Casual Employee
Carnival Amusements
01.2022 - 01.2023
- Worked long hours requiring physical activity.
- Helped manage and stock up resources.
- Handled cash and card payments.
- Made sure carnival games ran smoothly even on peak hours.
- Engaged with customers and young children.
- Collected tickets from customers and managed amount of people at a time.
- Trained new employees performing work required.
- Sold food and toys to customers.
- Worked independently on game shows when understaffed.
- Operated carnival games.
- Part-Time Employee
Team Member
Grill'd Victoria Park
01.2022 - 01.2023
- Performed food preparation responsibilities to meet standards for quantities, speed and packaging.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Moved and stocked food products.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent foodborne illness.
- Reduced customer wait times by quickly operating customer window and sales register.
- Hosted Customers as they walked into the restaurant.
- Solo serving of food, taking orders and cleaning after customers in restaurant.
- Resolved challenging customer complaints to full satisfaction.
- Prepared a variety of foods according to customers' orders or supervisors' instructions by following approved procedures.
- Performed shift change tasks each day to keep the store neat and running smoothly.
- Examined trays to check contents for required items and complete orders.
- Replenished serving stations with fresh food and cleaned up spills.
- Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
- Observed customer purchases in line and differentiated between standard portions.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Endorsed products by making recommendations and promoting specials, increasing daily sales.
- Taking orders, preparing meals and collecting payments.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, cutlery and napkins.
- Washed dishes and utensils through automatic dishwasher to tidy up.
- Properly labelled and stored food and fresh ingredients in the fridge or freezer.
- Cooked batches of food according to standard recipes.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Replenished condiments, beverages and supplies while maintaining the cleanliness of service areas.
- Performed serving, cleaning and stocking to high standards and provide excellent customer satisfaction.
- Accurately operate cash register to process customer payments.
- Documented customer orders and conveyed special requests to kitchen staff.
- Prepared recipe ingredients by washing, peeling, cutting and measuring.
- Coached new employees about what tasks are required.
- Completed the required documents in order to work different stations in restaurant.
- Part-Time Employee
Sandwich Artist II
Subway Swan View
01.2019 - 01.2022
- Performed food preparation responsibilities to meet franchise standards for quantities.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Moved and stocked food products.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent foodborne illness.
- Reduced customer wait times by quickly operating customer window and sales register.
- Greeted customers promptly and took orders to keep the flow of traffic moving.
- Resolved challenging customer complaints to full satisfaction by promoting brand loyalty and maximizing repeat business.
- Prepared a variety of foods according to customers' orders or supervisors' instructions by following approved procedures.
- Performed shift change tasks each day to keep the store neat and running smoothly.
- Examined trays to check contents for required items and complete orders.
- Replenished serving stations with fresh food and cleaned up spills.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Filled out daily shift log to record amount of food prepared, used and leftover.
- Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
- Observed customer purchases in line and differentiated between standard portions.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Endorsed products by making recommendations and promoting specials, increasing daily sales.
- Operated as full-service food provider in Subway by taking orders, preparing meals and collecting payments.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, cutlery and napkins.
- Thoroughly hand-washed dishes and utensils to tidy up serving line.
- Properly labelled and stored food and fresh ingredients in the fridge or freezer to optimize freshness.
- Cooked batches of food according to standard recipes.
- Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
- Prepared salads, snacks and sandwiches for customers.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Replenished condiments, beverages and supplies while maintaining the cleanliness of service areas.
- Performed serving, cleaning and stocking to high standards and provide excellent customer satisfaction.
- Reconciled receipt totals, cash and credit payments to address shortages.
- Accurately operate cash register to process customer payments.
- Prepared recipe ingredients by washing, peeling, cutting and measuring.
- Part-Time Employee
Education
Bachelor of Education - Primary Education
Curtin University
Western Australia12-2027
Cert III - Early Childhood and Learning
CTAS Education
11.2025
RSA (Responsible Service of Alcohol) - Hospitality Completed
Australian College of Training
01.2023
High School Graduate Diploma - Creative Arts Industries Completed
Swan View Senior High School
Western Australia01.2019
Elementary Graduate Diploma - undefined
Midvale Primary School
Western Australia01.2014
Second Honor for Academic Excellence - undefined
PISCO Private School
Abu-Dhabi, United Arab Emirates01.2008
Skills
- Cash handling
- Goal oriented
- Relationship building
- Stock management
- Processing payments
- Visual merchandising
- Team collaboration
- Task prioritization
- Food preparation
- Cleaning and sanitizing
- Supply restocking
- First aid training
- Classroom organization
- Parent-teacher communication
- Play-based learning
- Health code compliance
- Safe alcohol service
- Customer service
- Teamwork and collaboration
- Time management
Certification
- Peer Support Leadership Program 2017 (10th Grade)
- High School Photography Graduation Award 2019
- High School Children, Family & Community Graduation Award 2019
- High School Chaplain Graduation Award 2019
- High School History Graduation Award 2019
- Cert II in Creative Arts Industries (Drama) 2019
- Year 12 Graduation Award 2019 (V.E.T.)
- Australian Drivers License 2021
- RSA (Responsible Service of Alcohol) 2022
- Cert III in Hospitality 2023
- Chemform Training Certificate 2023
- Food Safety Certificate 2023
- Child Protection Certificate 2023
- Allergy Training Certificate 2023
- Working with Children Check 2023
- National Police Clearance 2023
- First Aid and CPR Certificate 2023
- Autism Awareness Certificate 2024
Timeline
Casual Sales Assistant
Industrie Clothing
02.2025 - Current
Educator
Gowrie WA Early Learning
01.2023 - 01.2024
Casual Employee
Carnival Amusements
01.2022 - 01.2023
Team Member
Grill'd Victoria Park
01.2022 - 01.2023
Sandwich Artist II
Subway Swan View
01.2019 - 01.2022
Cert III - Early Childhood and Learning
CTAS Education
RSA (Responsible Service of Alcohol) - Hospitality Completed
Australian College of Training
High School Graduate Diploma - Creative Arts Industries Completed
Swan View Senior High School
Elementary Graduate Diploma - undefined
Midvale Primary School
Second Honor for Academic Excellence - undefined
PISCO Private School
Bachelor of Education - Primary Education
Curtin University
Personal Information
- Title: Curtin University Student
- Date of Birth: 25th August 2001
- Driving License: Australian Drivers License 2021
HONORS & ACHIEVEMENTS
PISCO Private School 2nd Place Honor Roll 2007, Midvale Primary School Spelling Bee, Year 4/5 Champion 2013, Midvale Primary School Faction Vice Captain 2013, Midvale Primary School Runner Up Spelling Bee Year 6/7 Champion 2014, Coalition of Midland Schools Spelling Bee 2014 Year 6/7 Runner up 2014, Midvale Primary School Student Councillor 2014, Midvale Primary School Science Graduation Award 2014, Swan View Senior High School Aspire Advocate University of WA (2015-2016), Write 4 Fun Short Story Published 2016, Swan View Senior High School Ace Program (2015-2017), FOCUS Women's Leadership Program (10th Grade) 2017, Aspirations of ABCN (Australian Business Community Network) (10th Grade) 2017