Eddie Zhang
Adelaide,SA
Summary
Passionate business analyst with expertise in transforming data into actionable strategies. Proven ability to foster collaboration and drive data-driven decision-making in fast-paced environments. Strong track record of simplifying complex problems and delivering innovative solutions that support organizational growth.
Overview
7
7
years of professional experience
Work History
Store Team Member
Woolworths Group
03.2024 - Current
- Assisted customers with inquiries, transactions, and product recommendations, enhancing problem-solving and communication skills.
- Operated cash registers and handled financial transactions, improving accuracy in monetary handing.
- Collaborated with team members to ensure smooth store operations, strengthening teamwork and adaptability. weekly total sales up to 1.27M.
- Managed inventory and stock control, developing attention to detail and organizational abilities.
- Utilized point-of-sale(POS) systems to process sales, gaining proficiency in digital transaction tools.
- Analyzed sales data and inventory reports to support restocking decisions, building basic data interpretation skills.
- Resolved customer complaints efficiently, refining conflict-resolution and critical-thinking skills.
- Adapted to changing priorities in a fast-paced retail environment, showcasing time management and flexibility.
Marketing Assistant Intern
ZhiShang Group
11.2018 - 02.2019
- Developed sales enablement materials including case studies, white papers, and product datasheets to support sales team in client meetings.
- Performed competitive analysis to guide strategic positioning decisions within marketplace.
- Analyzed consumer data on products to inform promotional strategies.
- Created content for blog, newsletter, and marketing channels to enhance SEO rankings and increase audience engagement up 20%.
- Conducted competitive analysis studies to help inform strategic positioning decisions within the marketplace.
Education
Master of Business - Computer Information Systems
University of Queensland
Brisbane, QLD12-2021
Bachelor of Business - International Business
University of Newcastle
Newcastle07-2019
Skills
Skills: Word, Excel, PowerPoint, Outlook; SAP, Xero, MYOB, Power BI, Multskilling, Strong technical skills
Language: English, Mandarin, Cantonese
Interest: Tennis, Fitness, Snowboard, Photography
Timeline
Store Team Member
Woolworths Group
03.2024 - Current
Marketing Assistant Intern
ZhiShang Group
11.2018 - 02.2019
Master of Business - Computer Information Systems
University of Queensland
Bachelor of Business - International Business
University of Newcastle
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