Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Eddy Wu

Regents Park,NSW

Summary

Experienced Clerk with exceptional typing and data entry abilities and results-driven nature. Knowledgeable about logging daily information, researching variances and maintaining thorough records. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision.

Overview

7
7
years of professional experience

Work History

Postage Clerk

IVE Homebush
10.2022 - 07.2024
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.

Painter

Self
01.2021 - 10.2022
  • Painted indoor areas such as hallways, bathrooms, and lobbies.
  • Prepared trim, walls and ceilings for painting by cleaning, smoothing, and priming.
  • Applied putty, wood filler, spackling, and caulks to prep uneven surfaces and fill in holes.

Customer Service Sales Representative

CEVA Logistics
01.2020 - 01.2021
  • Boosted sales revenue by identifying customer needs and recommending appropriate products or services.
  • Managed high call volume, ensuring timely response and effective resolution to all customer concerns.
  • Increased customer satisfaction by addressing and resolving complex issues effectively.

Inbound Customer Service Representative

Woolworths
01.2019 - 01.2020
  • Answered phone with friendly greeting to create positive inbound calling experience for customers.
  • Resolved complaints to satisfy customers and encourage future transactions.

Customer Service Representative

Datacom
01.2018 - 01.2019
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

Education

Bachelor of Laws - Law

Australian National University
Canberra
01-2017

Skills

  • Administrative Support
  • Filing systems
  • Database entry
  • Quality Control
  • Proofreading
  • Sales expertise

Interests

Boxing, Travel and Languages

Timeline

Postage Clerk

IVE Homebush
10.2022 - 07.2024

Painter

Self
01.2021 - 10.2022

Customer Service Sales Representative

CEVA Logistics
01.2020 - 01.2021

Inbound Customer Service Representative

Woolworths
01.2019 - 01.2020

Customer Service Representative

Datacom
01.2018 - 01.2019

Bachelor of Laws - Law

Australian National University

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Eddy Wu