Eden Gray
Gold Coast,QLD
Summary
Reliable and upbeat sale associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Traffic Controller
United Labour Hire
2023.02 - Current
- Communicated with team members using hand signals and radios.
- Partnered with crew members to use stop and slow bats for multi-directional traffic control.
- Assembled signs and cones to direct traffic through construction sites.
- Routed traffic around construction sites for worker and driver safety.
- Ensured compliance with local regulations through the strict enforcement of traffic laws and permit requirements within construction zones.
- Trained new traffic controllers to properly use traffic control devices and apply best practices.
Retail Sales Associate
Charcoal Clothing
2022.02 - 2023.02
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Monitored sales trends to advise on restocking, ensuring popular items were always available.
- Trained new employees in sales techniques and store procedures, improving team effectiveness.
Hospitality Worker
Hamilton Island
2021.12 - 2022.03
- Communicated with customers to promptly resolve complaints and address inquiries.
- Delivered excellent customer service to support company reputation and patron satisfaction.
- Greeted guests with friendly and professional acknowledgment to build rapport.
- Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
- Prepared food and beverages and verified adherence of quality and safe food-handling standards.
- Reduced risks by maintaining clean and organised work environment.
Education
High School Diploma -
Palm Beach Currumbin State High School
Gold Coast, QLD11.2021
Skills
- Valid QLD driver's license
- Visual Observation
- Time Management
- Multitasking Abilities
- Attention to Detail
- Problem-Solving
- Organizational Skills
- Excellent Communication
- Active Listening
- Microsoft Excel
- Computational skills
- Microsoft PowerPoint
About me
I love fostering dogs and helping them find their forever homes, showering them with love and attention during their stay. To keep myself energized and motivated, I mix things up with fun workout classes, and long walks. I make it a point to spend quality time with friends and family, enjoying good laughs and creating memorable moments. I’m also a fan of exploring new places around the Gold Coast, trying out quirky cafes, and indulging in spontaneous adventures. On weekends, you might find me experimenting with new recipes or planning my next travel escapade.
Certification
AUSTRALIAN LIFE SAVING ACADEMY QUEENSLAND (2804)
PROVIDE FIRST AID (HLTAID003)
DIPLOMA OF BUSINESS (BSB50215)
From the PRESTIGE SERVICE TRAINING (31981)
CERTIFICATE II IN PUBLIC SAFETY (AQUATIC RESCUE) (PUA21012)
From the SURF LIFE SAVING QUEENSLAND (2804)
AURORA TRAINING INSTITUTE (32237)
PROVIDE RESPONSIBLE SERVICE OF ALCOHOL CA
(SITHFAB002)
FOLLOW DEFINED OCCUPATIONAL HEALTH AND SAFETY POLICIES AND PROCEDURES (PUAOHS001C)
Timeline
Traffic Controller
United Labour Hire
2023.02 - Current
Retail Sales Associate
Charcoal Clothing
2022.02 - 2023.02
Hospitality Worker
Hamilton Island
2021.12 - 2022.03
High School Diploma -
Palm Beach Currumbin State High School
AUSTRALIAN LIFE SAVING ACADEMY QUEENSLAND (2804)
PROVIDE FIRST AID (HLTAID003)
DIPLOMA OF BUSINESS (BSB50215)
From the PRESTIGE SERVICE TRAINING (31981)
CERTIFICATE II IN PUBLIC SAFETY (AQUATIC RESCUE) (PUA21012)
From the SURF LIFE SAVING QUEENSLAND (2804)
AURORA TRAINING INSTITUTE (32237)
PROVIDE RESPONSIBLE SERVICE OF ALCOHOL CA
(SITHFAB002)
FOLLOW DEFINED OCCUPATIONAL HEALTH AND SAFETY POLICIES AND PROCEDURES (PUAOHS001C)
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