Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Eden Massey

Sydney,NSW

Summary

Im a an extremely open minded and adaptable individual with a persistent and unbreakable positive attitude with a diverse work background. Dedicated to offering exceptional assistance to team members and clients. Positive and upbeat with strong relationship-building abilities. Have Experience delivering customer service and administrative excellence, including clerical support and public interaction. Im a Personable and energetic person who is always willing to take on whatever task is asked of me. Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food and drink items properly. Pursues every opportunity to support team members and proactively address issues. Committed to maintaining a clean, stocked and conveniently organized workspace at all times. Successful in delivering quality service in fast-paced environments with high-volumes of patrons.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Receptionist

Massey Family Chiropractic
02.2018 - Current
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Cultivated positive relationships with clients through professional demeanour and excellent interpersonal skills.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Handled card, cash and Medicare transactions

Picker Packer

Dnata Catering
01.2023 - 07.2023


  • Handled aircraft food trolleys cleaning and restocking
  • Depending on which area i would be assigned on the day i would be emptying carts and putting dishes on industrial washing machines, removing all miscellaneous items from carts and sending dirty carts to be washes, and finally restocking the carts for an upcoming flight.
  • Maintained warehouse cleanliness and safety, conducting regular inspections to prevent hazards or accidents.
  • Complied with warehouse sanitational attire demands with the inclusion of a poncho and hair net
  • Collaborated with team members to improve overall productivity and meet tight deadlines in a fast-paced environment.
  • Assisted with loading and unloading trucks, ensuring proper handling of fragile items to minimize breakage or damage.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Lifted heavy boxes and used a pallet jack to transport pallets of various items.

Construction Worker

Ace The Himalayas
09.2018 - 10.2018
  • Adhered to local building codes while executing tasks such as framing walls, installing windows and doors, and laying foundations.
  • Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
  • Dug trenches and set up forms to specified requirements for concrete pours.
  • Mixed and poured concrete for variety of projects.
  • Loaded and unloaded materials onto trucks and trailers.
  • Created and mixed our own cement.
  • Loaded and unloaded materials and equipment onto and off construction sites.

Education

Bachelor of Media And Communications - Media

Macquarie University
Sydney, NSW
09.2027

High School Diploma -

St Augustine's College
Brookvale, NSW
09.2021

Skills

  • File Management
  • Attention to Detail
  • Organizational Skills
  • Stress Management
  • Strong Teamwork
  • Problem Solving
  • Time Management
  • Technical Support
  • Scheduling
  • Administrative Support
  • Data Entry
  • Clerical Support
  • Telephone Skills
  • Document Management
  • Verbal and Written Communication
  • Cleaning Techniques
  • Guest Experiences
  • Customer Interaction
  • Taking Orders

Certification

  • RSA NSW
  • High School Certificate
  • Scuba Diving Certificate
  • Driving Licence

Timeline

Picker Packer

Dnata Catering
01.2023 - 07.2023

Construction Worker

Ace The Himalayas
09.2018 - 10.2018

Receptionist

Massey Family Chiropractic
02.2018 - Current

Bachelor of Media And Communications - Media

Macquarie University

High School Diploma -

St Augustine's College

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Eden Massey