EDEN WARDLE
Sydney,NSW
Summary
Experienced Financial Services Consultant and proven leader at building vibrant businesses by developing new prospects and accounts and managing customer relationships to achieve sales goals. Dedicated to generating customer goodwill and loyalty by developing key relationships with decision-makers. Demonstrated leverage network of customer contacts to increase understanding of customer needs and employ business-growth strategies.
Overview
4
4
years of professional experience
Work History
Finance Broker & Relationship Manager
Wardle Consultancy Servies
02.2023 - Current
- Built and deepened productive relationships with prospective and competitive customers to drive sustained growth.
- Prepared contracts and related documentation according to strict standards.
- Successfully closed deals with a high rate of client retention and repeat business.
- Conducted comprehensive financial analyses to identify optimal lending options for clients'' unique needs.
Credit Analyst & Loan Assistant
Fouracre Financial
09.2023 - 02.2024
- Enhanced customer relationships through effective communication of complex financial information, contributing to loyalty and retention.
- Delivered accurate risk ratings by consistently evaluating borrowers'' financial health, competitive positioning, and market dynamics.
- Improved understanding of financial statements, which helped in assessing risk.
- Monitored credit accounts routinely to identify and mitigate issues and prevent losses.
Customer Care Consultant
NIB Health Insurance
09.2022 - 09.2023
- Acted as the primary point of contact for health insurance policyholders seeking assistance with claims, policy inquiries, and dispute resolution.
- Implemented and developed customer service training processes.
- Exhibited high energy and professionalism when dealing with clients and staff.
Presentation Coordinator
MediaHub Australia
05.2022 - 08.2022
- Changing Channel 9 + 10 commercial and live programming to fit with main and regional areas whilst formatting frames and closed captions.
- Established a streamlined workflow for presentation review and approval processes, reducing turnaround time significantly.
Kitchen Manager
Rashays
01.2021 - 01.2022
- Coached kitchen team members and motivated performance in order to achieve demanding objectives in high-volume kitchen settings.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
Administrative Assistant
Credit Repair Australia
01.2020 - 01.2021
- Operated computerized systems that involve data entry and email correspondence
- Expertise in business administration, record keeping, planning, policies, and procedures.
FOH Employee and Staff Member
Roll'd Vietnamese
01.2020 - 01.2021
- Greeted customers upon entry into the store and helped them with queries and concerns
- Operated POS Software and Cash register - Problem-Solving and Initiative.
Education
No Degree - Business
Griffith University
Melbourne, Victoria09.2022
High School Diploma -
Magdalene Catholic Collage
Sydney08.2021
Skills
- Active Listening
- Managing Staff
- Running a team
- Verbal and Written Communication
- Production Reporting
- Strong Communication Skills
- Problem-Solving Skills
- Adaptability
- Conflict Resolution Skills
- Organization & Prioritisation
- Client Relations
- Use of aggregates such as connective, infinity and salesforce
- Use of broker tools such as CorePlex, Broker Calculators & Portals
References
- Matthew Brown, 0427 654 939, Head Kitchen Manager, Rashays Mount Annan
- Skye Elizabeth, 0455 128 879, Assistant Manager, Roll'd
- Chinelle Wardle, 0424 013 436, Head of Operations, Venture Capital {Previous)
- Jye Parker, 0401 870 505, Claims Team Leader / Qualifying Leader, NIB
Timeline
Credit Analyst & Loan Assistant
Fouracre Financial
09.2023 - 02.2024
Finance Broker & Relationship Manager
Wardle Consultancy Servies
02.2023 - Current
Customer Care Consultant
NIB Health Insurance
09.2022 - 09.2023
Presentation Coordinator
MediaHub Australia
05.2022 - 08.2022
Kitchen Manager
Rashays
01.2021 - 01.2022
Administrative Assistant
Credit Repair Australia
01.2020 - 01.2021
FOH Employee and Staff Member
Roll'd Vietnamese
01.2020 - 01.2021
No Degree - Business
Griffith University
High School Diploma -
Magdalene Catholic Collage
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