Edin Nakicevic
Liverpool
Summary
Dedicated and currently working towards Bachelor in Nursing. Solid understanding of role of healthcare professionals in interdisciplinary environments. Excellent clinical and people skills. Caring and compassionate Student Nurse well-versed in anatomy and physiology, nursing fundamentals and medical terminology. Responds to emergencies with grace and calm mentality. Demonstrated success in delivering superior care to multiple patients, balanced with high-volume task load.
Overview
6
6
years of professional experience
Work History
Traffic Controller
Lack Group
05.2021 - Current
- Assembled signs and cones to direct traffic through construction sites.
- Was a teamleader for 2 years, organising workloads and plans with teams and other clients.
- Stood for 12 hours with "Stop/Slow" paddle directing traffic.
- Identified, analyzed, resolved and reported hazards and procedural issues affecting or potentially affecting safe and timely outcomes.
- Served as informational resource for community, answering questions about traffic ordinances and policies and addressing questions and complaints.
- Identified most efficient methods to improve traffic flow by analyzing traffic data.
- Offered friendly and efficient service to all customers, handled challenging situations with ease.
- Coordinated with other agencies toestablish proper traffic control during periods of construction or other events.
- Identified potential safety hazards with audits and recommended improvements based on findings.
- Prepared reports and presentations to communicate findings and recommendations to decision-makers.
Retail Assistant
Coles Supermarket
06.2019 - 11.2022
- Trained new associates on cash register operations, including opening, conducting customer transactions and balancing drawer.
- Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions.
- Approached browsing customers to initiate conversations to determine buying preferences.
- Helped customers manage large purchases by collecting items from shelves and storage locations.
- Spoke to customers in native language to increase loyalty and establish relationships.
- Contributed to design and setup of merchandise displays promoting key products, creating aesthetically pleasing arrangements to attract customer attention.
- Greeted customers, helped locate merchandise and suggested suitable options.
- Circulated assigned areas of sales floor to identify customer service opportunities and maintain condition of displays.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Helped customers complete purchases, locate items and join reward programs.
- Assisted customers with prompt and polite support in-person and via telephone.
- Actively engaged customers to provide general assistance and information on store merchandise.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Supported loss prevention goals by monitoring shopper behaviour.
Factory Worker
Afford
10.2017 - 02.2019
- Calibrated and repaired machinery and equipment.
- Carefully packaged finished products and prepared for shipment.
- Maintained maximum organization and productivity by properly sorting project components on work tables.
- Performed general equipment maintenance and repair to minimize downtime.
- Assembled components with minimal supervision, exceeding all expected project milestones.
- Identified machinery malfunctions by performing troubleshooting tasks.
- Assisted quality assurance by inspecting items and removing defective parts.
- Boxed, labeled and transported items to support assembly operations.
- Buffed out minor scratches and imperfections to improve product quality.
- Worked closely with others in team-oriented settings to maintain line productivity.
- Checked position and alignment of each component to prevent errors and minimize materials waste.
- Kept work area clean, neat and organized to prevent accidents, mishaps and misplaced tools.
- Removed rough spots to enhance parts alignment and improve finishes.
Education
Bachelor of Nursing - Nursing
Western Sydney University
Sydney, NSW2023
Certificate III - Health And Fitness
TAFE NSW
Macquarie Fields, NSW01.2021
High School Diploma -
Liverpool Boys High School
Liverpool, NSW11.2020
Traffic Control Work -
SafeWork NSW
05.2021
Skills
- Customer Service
- Experience on the road
- Locating Merchandise
- Item Ticketing and Pricing
- Inventory Management
- Adaptable and Flexible
- Flexible Hours
- Excellent Written and Verbal Communication
- Engaging with Diverse Customers
- Strong Communication and Interpersonal Skills
- Available Nights, Weekends and Holidays
- Payment Processing
- Team Cooperation
- Team Supervision
- Positive Customer Engagement
- Honest and Ethical
- Reliable and Responsible
- Register Opening and Closing
- Creative Thinking
- Inquiry Response
- Decision Making
- Basic Mathematics
- Cash Handling
- Documentation and Reporting
Accomplishments
- Completed clinical placements for my degree
- On multiple occasions attended work experience in professional environments such as physiotherapy facilities, biological labs and hospitals
- Documented and resolved healthcare issues which led to positive patient outcomes.
- Achieved better patient care through effectively helping with more experienced nurses.
- Volunteered at an aged care facility for a year
Timeline
Traffic Controller
Lack Group
05.2021 - Current
Retail Assistant
Coles Supermarket
06.2019 - 11.2022
Factory Worker
Afford
10.2017 - 02.2019
Bachelor of Nursing - Nursing
Western Sydney University
Certificate III - Health And Fitness
TAFE NSW
High School Diploma -
Liverpool Boys High School
Traffic Control Work -
SafeWork NSW
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