Service Assistant and Professional Psychologist. In recent years, I have worked as a Customer Service Agent at Avianca airline in various areas such as VIP lounges, boarding areas, passenger control, and passenger assistance and documentation. I am characterized by being responsible, highly dynamic, with a desire for self-improvement, and my goals are based on achieving clear objectives. I learn quickly and fulfill tasks with punctuality, honesty, and commitment. I am willing to perform various functions, duties, and adhere to workplace regulations. I present myself with great enthusiasm to your company to contribute to achieving the goals outlined in its mission. I am an experienced individual with the necessary personal qualities for efficient performance in roles requiring responsibility and leadership. Dynamic and accustomed to working under pressure and in a team, I have experience in customer service, a strong sense of responsibility, and a high service vocation, capable of adding value to the organization through the creation of ideas and personal initiative for problem-solving.