Edna Tennisha Kpaka

Supervise and Support Staff

- Lead and mentor team members to ensure quality care delivery.
- Address staff concerns and provide timely resolutions.

Participant Care Management

- Deliver complex, tailored care, including for participants with behavioural challenges.
- Monitor and document participant progress accurately.
- Ensure care aligns with healthcare plans and participant needs.

Training and Development

- Provide training and onboarding for new staff.
- Foster a collaborative and proficient workplace culture.

Liaison and Communication

- Act as a bridge between staff and management to streamline communication.
- Promote operational efficiency and resolve team issues effectively.

Program Facilitation

- Enable participants to access community activities and engage socially.
- Support participant well-being through companionship and emotional care.

Compliance and Administration

- Ensure adherence to healthcare plans and medication protocols.
- Maintain accurate records and reports to support care plans.

Promote a Positive Environment

- Create a supportive, compassionate environment for participants with complex needs.
- Encourage dignity, comfort, and person-centred care.

• Attended daily morning meetings to outline tasks, goals, and priorities.
• Facilitated group activities and recreational programs to promote engagement and skill-building.
• Provided hands-on support and supervision during mealtimes, ensuring a safe and inclusive environment.
• Aided participants in developing and achieving their personal goals and c through individualised support.
• Maintained accurate records of participants’ progress and behaviour in daily logs and reports.
• Ensured a clean, organised, and safe work environment to support participant well-being.
• Communicated effectively with participants, staff, and families to foster a positive and supportive atmosphere.

• Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
• Drove clients safely to social activities and appointments.
• Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
• Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
• Maintained safety with tidy, clean, and hazard-free home environments.
• Medication administration

• Collaborated with families and children to deliver personalised care and support tailored to individual needs
• Monitored the progress of families and children, ensuring continuous and adaptive support
• Facilitated family visits in partnership with child protection services, ensuring a safe and supportive environment
• Provided community access support to promote engagement, inclusion, and independence for clients.

• Assessed individual needs to develop and implement tailored care plans.
• Provided emotional support to clients, fostering trust and well-being.
• Worked with multidisciplinary teams, including psychologists, psychiatrists, social workers, and other healthcare professionals, to deliver comprehensive care.
• Facilitated crisis response by offering timely intervention and aligning participants with essential resources.
• Managed complex care and behavioural challenges with empathy and expertise, ensuring safety and positive outcomes.

• Established rapport with youth to cultivate supportive and inclusive surroundings.
• Provided tailored emotional support and crisis intervention to address specific needs.
• Led thorough evaluations and guided group therapy to focus on personal growth.
• Partnered with educational institutions, community groups, and mental health experts to provide unified support services.
• Advocated for youth in mental health system, guaranteeing timely access to essential resources and care.
• Upholded confidentiality and complied with ethical standards in every engagement.
• Guided parents and guardians to explore local resources advantageous for their child's development.
• Participated in court hearings involving organisation’s juvenile programs.