Summary
Overview
Work History
Education
Skills
Managementsoftwareandtools
Englishskills
Hobbies and Interests
Languages
Affiliations
Timeline
Generic

EDUARDO MUNOZ DONOSO

St Kilda, Melbourne,VIC

Summary

Smart and focused individual with exemplary customer service and interpersonal skills. Successful collaborator with more than eight years in business. Known for detail-oriented planning and best-in-class management work.

Overview

10
10
years of professional experience

Work History

Travel Planning. Account Managment

CCChile Travels
Vina Del Mar, Chile
01.2017 - Current

Customized travel plans based on customer requirements.
Managed quotes, payment follow-ups, and bookings.
Guided over 300 clients during trips and activities.
Conducted problem-solving and assessments.
Oversaw and led all trips as main person in charge.

Waiter

Grill 16
Marriot Hotel, Germany
04.2023 - 07.2023

Main Host:
Greeted customers and arranged suitable tables.
Assisted decision-making and provided guidance.
Placed orders and verified accuracy.
Monitored customer satisfaction and offered alternatives.
Ensured optimal customer experience throughout visits.
Collected feedback, processed payments.

Waiter

TGI FRIDAY’S
Dublin, Ireland
06.2022 - 12.2022

Shift Leader:
Managed and oversaw wait staff team.
Coordinated customer service and guidance.
Verified order accuracy and customer satisfaction.
Offered alternatives for improved experience.
Ensured top-quality experiences throughout visits.
Collected feedback and processed payments.

Reported to management and performed cash handling tasks.

Teaching and Academic Management

María Auxiliadora’s School
Chile
01.2015 - 01.2022

Developed and implemented academic programs and curricula.
Coordinated academic schedules and classroom assignments.
Supervised and evaluated faculty performance.
Monitored student progress and provided guidance.
Organized academic events and workshops.
Ensured compliance with educational standards and regulations.
Oversaw daily school operations and staff management.
Developed and managed budgets and financial resources.
Hired, trained, and supervised staff members.
Implemented policies and procedures to enhance school safety and efficiency.
Coordinated extracurricular activities and programs.
Collaborated with parents, teachers, and community stakeholders to foster a supportive learning environment.

Floor Staff

The North Point
Melbourne
11.2023 - 04.2024

Main Host:
Greeted customers and arranged suitable tables.
Assisted decision-making and provided guidance.
Placed orders and verified accuracy.
Monitored customer satisfaction and offered alternatives.
Ensured optimal customer experience throughout visits.
Collected feedback, processed payments.

Education

English Language

Centre of English Studies
Dublin, Ireland
12-2022

School Management and Governance - Education Administration

Master, Universidad San Sebastian
Santiago, Chile
01.2020

Diploma Course on Educational Leadership and Strategic Direction - Education

Universidad San Sebastián
Santiago, Chile
12-2018

Physical Education And Sport Teacher - Education

Undergraduate At Universidad San Sebastián
Santiago, Chile
12-2015

Skills

  • Benefits Administration
  • Relationship/Team Building
  • Meeting Goals
  • Customer service
  • Team organization
  • Talent Acquisition
  • Succession/Workforce Planning
  • Problem/Issue Resolution
  • Scheduling Coordination
  • Department management
  • Cross-Functional Collaboration

Managementsoftwareandtools

Microsoft Office: Word, PPT and Excel (Advance)

Englishskills

Good written and spoken (Advanced)

Hobbies and Interests

Cheerleading. Staff Support Camp

Languages

Spanish
Native/ Bilingual
English
Full Professional

Affiliations

  • Cheerleading Athlete
  • Swimming
  • Aquarium Hobbyist

Timeline

Floor Staff

The North Point
11.2023 - 04.2024

Waiter

Grill 16
04.2023 - 07.2023

Waiter

TGI FRIDAY’S
06.2022 - 12.2022

Travel Planning. Account Managment

CCChile Travels
01.2017 - Current

Teaching and Academic Management

María Auxiliadora’s School
01.2015 - 01.2022

English Language

Centre of English Studies

School Management and Governance - Education Administration

Master, Universidad San Sebastian

Diploma Course on Educational Leadership and Strategic Direction - Education

Universidad San Sebastián

Physical Education And Sport Teacher - Education

Undergraduate At Universidad San Sebastián
EDUARDO MUNOZ DONOSO