Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Accomplishments
Timeline
Generic

Edward Kelly

Sydney,NSW

Summary

A Friendly Bar Attendant committed to quick service and ensuring positive customer experiences. Loves developing relationships with guests to ensure customer satisfaction. Practiced at Identifying and implementing regulations regarding Liquor and Gaming.

Enjoys working and appreciates the opportunity to do so.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Bar Attendant

Doncaster Hotel
Kensington, NSW
01.2024 - Current
  • Ensured that all alcoholic beverages were served responsibly, within RSA regulations.
  • Operated cash registers and handled transactions in a friendly manner.
  • Provided excellent customer service by anticipating guests' needs and responding promptly to requests.
  • Cleaned tables between seating's and reset them quickly for incoming patrons.
  • De-escalated conflicts between intoxicated guests with tact and diplomacy.
  • Assisted managers in training new staff members on bar operations procedures.
  • Maintained a clean workspace, including cleaning glasses, utensils, and the bar itself.

Bottleshop Attendant

Cellarbrations Kensington
Kensington, NSW
08.2022 - 01.2023
  • Handled customer transactions in a friendly manner, while ensuring customers were of age and un-intoxicated.
  • Unpacked delivery pallets on a weekly basis to restock inventory.
  • Responded promptly to customer inquiries regarding available products and recommendations.
  • Conducted opening and closing procedures, ensuring the premises were clean and secure.

Education

Construction Management -

UNSW
Randwick, NSW
11-2028

High School Diploma -

ST Ignatius College
Lane Cove, NSW
09-2023

Skills

  • Customer Service
  • Liquor management
  • Drink Preparation
  • Table Setting
  • Inventory Management
  • Beverage knowledge
  • Conflict Management
  • Dishwashing

Certification

  • RSA Certified
  • RCG Certified

Affiliations

  • Amateur Rower For UTS Habberfield

Accomplishments

  • 1x National Champion SB8+ - 2023

Timeline

Bar Attendant

Doncaster Hotel
01.2024 - Current

Bottleshop Attendant

Cellarbrations Kensington
08.2022 - 01.2023

Construction Management -

UNSW

High School Diploma -

ST Ignatius College

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Edward Kelly