Edward Stella
Sydney
Summary
Dynamic leader with a proven track record in retail, maximizing operational efficiency and mastering customer service. Excelled in roles requiring effective team management and communication skills, significantly contributing to organizational success.
Currently searching for a role relevant to my degree to gain knowledge and experience in the field of electrical engineering.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Senior Duty Manager
Supabarn Supermarkets
08.2021 - Current
- Displayed strong problem-solving skills to effectively manage a team of up to 30 people and organize workflows.
- Negotiated price and service with customers to decrease expenses and increase profit.
- Applied Python knowledge to automatically update product counts in POS system.
- Configured the Emerson CPC RX-400 (E2 Series) unit for refrigeration and facility alarm management.
Census Field Officer
Australian Bureau of Statistics
09.2021 - 11.2021
- Communicated with Census takers via phone to answer questions and expedite process.
- Visited assigned neighbourhoods and knocked on doors to encourage participation in Census.
Shift Supervisor
KFC
01.2019 - 01.2022
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Helped store management meet standards of service and quality in daily operations.
- Trained new employees and delegated daily tasks and responsibilities.
Education
Bachelor of Engineering (Electrical) - Electrical Engineering
University of New South Wales
Sydney, NSWHigh School Diploma -
Port Hacking High School
Miranda, NSW09-2020
Skills
- MATLAB and Maple
- SPICE simulation software
- C, Python, ARM, MIPS
- Verilog and VHDL for FPGA design
Certification
Microsoft Azure Fundamentals
AWS Cloud Practitioner
Forklift Licence
First Aid Certificate
Fire Warden Certificate
Timeline
Census Field Officer
Australian Bureau of Statistics
09.2021 - 11.2021
Senior Duty Manager
Supabarn Supermarkets
08.2021 - Current
Shift Supervisor
KFC
01.2019 - 01.2022
Bachelor of Engineering (Electrical) - Electrical Engineering
University of New South Wales
High School Diploma -
Port Hacking High School
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