Edward Junior Mackie-Rikona
Gold Coast,QLD
Summary
Dynamic security professional with a proven track record at Direct Protection Security, skilled in emergency response and incident reporting. Im well mannered and have great customer service skills. Excellent communication and constantly striving to exceed expectations in all areas. Experienced with a background in fast-paced environments, where i have managed teams and built relationships with staff and customers. i work very well in a team environment and can also work independently to complete tasks to a professional standard.
Overview
5
5
years of professional experience
Work History
Security Officer
Direct Protection Security - Adt Authorized Dealer
02.2022 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
Head Glassy
Asylum Nightclub
10.2020 - 02.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
Warehouse Worker
Nerang Park Poultry
12.2019 - 10.2020
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
Education
Certificate II - Security Operation
Bars Training
Gold Coast, QLD12-2021
Certificate III And IV - Health And Fitness
NHFA
Gold Coast, QLD07-2021
High School Diploma -
Coombabah State High School
Gold Coast, QLD11-2019
Skills
- Motivated to learn
- Excellent communication skills
- Superior customer service
- Emergency response
- Incident reporting
- Report writing
- Security guard license
- First Aid And CPR
- Constantly striving to refine skills and exceed expectations
Timeline
Security Officer
Direct Protection Security - Adt Authorized Dealer
02.2022 - Current
Head Glassy
Asylum Nightclub
10.2020 - 02.2022
Warehouse Worker
Nerang Park Poultry
12.2019 - 10.2020
Certificate II - Security Operation
Bars Training
Certificate III And IV - Health And Fitness
NHFA
High School Diploma -
Coombabah State High School
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