Annabelle Duce
Brisbane,QLD
Summary
Eager to learn and contribute effectively to a new team, aiming to expand skills in a different field of work.
Overview
7
7
years of professional experience
Work History
Customer Service Team Member
Collins Foods | KFC Centenary
Brisbane, QLD
11.2020 - Current
- Greeted customers and provided prompt, courteous service.
- Resolved customer complaints in a timely manner.
- Built relationships with customers through friendly conversations.
- Assisted with training new employees in customer service protocols.
- Processed payments using cash registers and credit card machines.
Dance Troupe Captain
Ipswich Girls' Grammar School
Ipswich, QLD
10.2022 - 11.2023
- Provided leadership for four separate dance troupes, ranging with students from Years 2 – 12.
- Assisted with auditions, supervising and teaching dance classes and held responsibility for students at outside of school events and competitions.
- Was a positive role model for students and ensured they upheld the values of the school.
Assistant Teacher
Elite School of Dance
Sherwood, QLD
11.2018 - 12.2022
- Volunteer supervision of younger students (4-8 years old) during dance classes, eisteddfods and concerts for Elite School of Dance.
Estate and Co.
11.2018 - 12.2018
- Flyer delivery around the local area for Estate and Co.
Duce Timber Windows & Doors
01.2017 - 01.2018
- Packed marketing/promotional materials for a family business event
Education
Bachelor of Health Sciences -
University of Queensland
St Lucia, QLD11-2026
High School QCE Certificate -
Ipswich Girls’ Grammar School
Ipswich, QLD11.2023
Skills
- POS System Operation
- Cash Handling
- Customer Focus
- Customer Complaint Resolution
- Critical Thinking
- Active Listening
- Problem-solving abilities
- Teamwork mindset
Personal Attributes
I value kindness, judgement, honesty, perspective and prudence. I am a hardworking, motivated and dependable team player. I am an effective communicator and work well under pressure.
Referee
Tyla Dante (Assistant Manager KFC Centenary)
Email: tyladante@gmail.com
Phone Number: 0450 347 987
Timeline
Dance Troupe Captain
Ipswich Girls' Grammar School
10.2022 - 11.2023
Customer Service Team Member
Collins Foods | KFC Centenary
11.2020 - Current
Assistant Teacher
Elite School of Dance
11.2018 - 12.2022
Estate and Co.
11.2018 - 12.2018
Duce Timber Windows & Doors
01.2017 - 01.2018
Bachelor of Health Sciences -
University of Queensland
High School QCE Certificate -
Ipswich Girls’ Grammar School
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