Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic

EFED AL-KES ELIAS

67 Huskisson Avenue Lalor,VIC

Summary

An active learner, migrated from Iraq in 2016, completed Certificate III in Business (2018) and Certificate IV in Community Services (2022). Hard worker gained great working experience and skills from several roles including as a shop customer service, receptionist, gym management, childcare worker, and as a member of butcher customer service team. Looking for admin and community services related jobs. Has a driver licence and a car. Ready to start working immediately. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience

Work History

Receptionist (customer Service )

Spring Colour Painting & Decorating
12.2022 - 03.2024
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Responded to inquiries from callers seeking information.

Cashier and Member of Butcher Customer Service Team

Adam's Butcher Pty Ltd
04.2022 - 09.2022
  • Provides a positive customer experience with fair, friendly, and courteous service
  • Registers sales on a cash register by scanning items, itemizing and totaling customers' purchases
  • Resolves customer issues and answers questions
  • Bags purchases if needed
  • Processes return transactions.

Receptionist, Gym management, Childcare worker

Coburg Leisure Centre
02.2019 - 11.2019
  • Meeting and greeting clients
  • Checking in members and verifying memberships
  • Registering prospective members and guiding them to the correct person
  • Providing information on classes and availability
  • Keeping the reception area tidy
  • Looking after children while parents doing gym
  • Checking individual kids (food, allergic,)
  • Doing activities with children.

Customer Service (school-work experience)

Dandy Mart shop
05.2018
  • Serving customers and processing sales transactions
  • Checking and restocking shelves
  • Resolving customer complaints.

Education

Civil Training Achievement (Job Ready Training) -

CTA (Create, Train, Achieve)
01.2023

Certificate IV in Community Services -

Victoria University Polytechnic
01.2022

High School Diploma -

Thomastown Secondary College
Thomastown, VIC
12.2020

Certificate III in Business -

Integrity Business College
01.2019

Skills

  • Friendly and positive attitude
  • Excellent customer service
  • Excellent communication skills
  • Basic math skills
  • Attention to detail
  • Decision Making
  • Team Player also independent
  • Self-motivated
  • Managing admin tasks & Organisation
  • Computer skills (Words, Excel PP, Outlook)
  • Time Management
  • Problem solving
  • Flexible and Adaptable
  • Collaboration
  • Communication skills
  • Fluent in English, Arabic, and Assyrian
  • Problem-Solving
  • Teamwork and Collaboration
  • Excellent Communication
  • Organization and Time Management

References

Available upon request

Languages

Arabic
Native or Bilingual
English
Full Professional
Assyrian
Native or Bilingual

Timeline

Receptionist (customer Service )

Spring Colour Painting & Decorating
12.2022 - 03.2024

Cashier and Member of Butcher Customer Service Team

Adam's Butcher Pty Ltd
04.2022 - 09.2022

Receptionist, Gym management, Childcare worker

Coburg Leisure Centre
02.2019 - 11.2019

Customer Service (school-work experience)

Dandy Mart shop
05.2018

Civil Training Achievement (Job Ready Training) -

CTA (Create, Train, Achieve)

Certificate IV in Community Services -

Victoria University Polytechnic

High School Diploma -

Thomastown Secondary College

Certificate III in Business -

Integrity Business College

Similar Profiles

CREATE PROFILE
EFED AL-KES ELIAS