Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

EFFIE PRESSER

Preston,Vic

Summary

A professional customer service focused individual with experience in various industries, including hair and beauty, retail and automotive. Traffic control and management. Qualities include providing honest and exceptional customer service, having a sound understanding of retail goods and being proud of treating customers and colleagues with respect. A resilient and adaptable individual who is friendly and approachable; and who has experience excelling in fast-paced environments, managing competing priorities and maintaining focus while working under pressure.

Overview

35
35
years of professional experience

Work History

Traffic Controller

Avada Traffic
03.2023 - Current
  • Communicated with team members using hand signals and radios.
  • Partnered with crew members to use stop and slow bats for multi-directional traffic control.
  • Assembled signs and cones to direct traffic through construction sites.
  • Routed traffic around construction sites for worker and driver safety.
  • Controlled pedestrian movements to prevent intrusion into work zones.
  • Placed cones, signs & bollards to keep vehicles out of dangerous spaces.
  • Directed traffic in construction sites to maintain safe conditions for workers and motorists.
  • Updated signage with correct speeds and delay warnings based on daily conditions.
  • Maintained a safe work environment for construction crews by implementing appropriate traffic control measures during projects.
  • Improved traffic flow by efficiently coordinating and directing vehicle movements.
  • Trained new traffic controllers to properly use traffic control devices , equipment and apply best practices.
  • Contributed to the successful completion of numerous construction projects by providing reliable traffic management solutions.
  • Received recognition for consistently maintaining high levels of professionalism while interacting with drivers and pedestrians, promoting positive public relations.
  • Provided timely communication to motorists regarding road closures, detours, or other changes in traffic patterns through electronic message boards and signage.
  • Minimized disruptions during road closures, effectively communicating detour routes to public.
  • Team Leader role on most jobs and projects. Including a take home ute/truck .
  • All current traffic tickets including white card & Rail card

Mail sorting and delivery

Australia Post
10.2020 - 02.2023
  • Sort mail and report any suspicious mail
  • Scan parcels
  • Deliver packages and parcels via courier driving services. Pick up & scan parcels from warehouse suppliers .
  • Full time position

Receptionist

Melbourne College of Cosmetic
03.2018 - 05.2020
  • Greet visitors and clients of the business
  • Prepare clients for their procedure
  • Handle and direct all inbound and outbound calls
  • Manage front desk reception duties
  • Handle incoming mail and prepare emails to send
  • Process client requests as required
  • Book couriers, building maintenance and coordinate deliveries
  • Maintain appearance of reception area.
  • The purpose of this role is to ensure the smooth running of the cosmetic tattoo store by coordinating day to day activities such as answering and directing calls, administrative assistance and ensuring the premises is well presented at all times.

Personal Assistant

Joe Anthony & Associates
03.2016 - 11.2018
  • Support the day to day needs of the Senior Partner
  • Manage the Senior Partner’s diary and book appointments
  • Prepare detailed itineraries and agendas
  • Greet visitors and clients of the business
  • Handle and direct all inbound and outbound calls
  • Book couriers, building maintenance and coordinate deliveries
  • Maintaining appearance of office area.
  • The purpose of this role is to support the Senior Partner of the firm, including supporting the Senor Partners’ requests, diary management, answering and handling calls and administrative assistance.

Procurement Clerk

Imparts Automotive
04.2009 - 02.2016
  • Raise purchase orders and invoices
  • Order and purchase automotive parts
  • Organise the delivery of parts
  • Manage customer returns and credits
  • Answer incoming calls to the office
  • Perform routine clerical duties, including filing, photocopying and scanning
  • Provide assistance to the service and sales departments

Claims Officer

United Automotive Centre
07.2013 - 12.2015
  • Analyse and resolve customer complaints
  • Liaise with insurance companies and build strong relationship to resolve issues
  • Liaise with loss adjusters relating to repair costs
  • Keep customers up to date with progress status updates
  • Perform general administrative duties, such as answering calls, filing and other clerical duties.

Sales and Administration Officer

Repco Auto Parts
04.1990 - 10.2006
  • Assist customers with product enquiries, product brochures and quotes
  • Answer incoming calls, direct calls accordingly and accurately take messages
  • Respond to emails and communicate with customers via email
  • Facilitate orders with suppliers and stock handling
  • Scanning, filing and general office maintenance
  • Account enquiries and invoice reconciliations
  • Assist with staff queries, and escalate queries to appropriate senior staff if unable to assist.

Greensborough Hairdressing
09.2003 - 01.2005
  • Greet visitors and clients of the business
  • Manage all inbound and outbound calls and front desk reception
  • Handle incoming mail
  • Maintain appearance of reception area.

Education

Diploma - Hairdressing

01.1999

High School Diploma - undefined

01.1985

Skills

  • Two-way radio proficiency
  • Valid state driver's license
  • Visual observation
  • Traffic control supervisor
  • Time management
  • Multitasking Abilities
  • Attention to detail
  • Problem-solving
  • Organizational skills
  • Teamwork and collaboration
  • Traffic monitoring
  • Excellent communication
  • Street closure procedures
  • Multitasking
  • Teamwork
  • Reliability
  • Professionalism

Languages

English
Native or Bilingual
Greek
Native or Bilingual

Timeline

Traffic Controller

Avada Traffic
03.2023 - Current

Mail sorting and delivery

Australia Post
10.2020 - 02.2023

Receptionist

Melbourne College of Cosmetic
03.2018 - 05.2020

Personal Assistant

Joe Anthony & Associates
03.2016 - 11.2018

Claims Officer

United Automotive Centre
07.2013 - 12.2015

Procurement Clerk

Imparts Automotive
04.2009 - 02.2016

Greensborough Hairdressing
09.2003 - 01.2005

Sales and Administration Officer

Repco Auto Parts
04.1990 - 10.2006

Diploma - Hairdressing

High School Diploma - undefined

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EFFIE PRESSER