Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic
Eimear Grier

Eimear Grier

Sydney,NSW

Summary

I am a dedicated and qualified primary teacher with a passion for providing exceptional service and creating memorable experiences. My experience in lesson planning, time management, and multitasking has equipped me with the ability to handle high-pressure situations effectively. I am now seeking to leverage my skills and adaptability in the hospitality industry as part of my 88 days regional work requirement.

In addition to my teaching background, I have a keen understanding of the importance of customer satisfaction and service excellence. I am confident in my ability to transfer my skills seamlessly to the hospitality sector, where attention to detail, adaptability, and a customer-centric approach are highly valued.

I am seeking an opportunity to broaden my skill set and contribute to the success of a dynamic hospitality establishment, I am excited about the prospect of taking on new challenges and making a meaningful impact in the regional work setting.

Overview

2
2
years of professional experience

Work History

Bar Waiter

The Cross Bar
05.2016 - 08.2016
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Managed cash transactions accurately, balancing the register at the end of each shift without discrepancies.
  • Ensured responsible alcohol service, adhering to local laws and regulations regarding age verification and intoxication levels.
  • Maintained a positive, professional demeanour even during high-pressure situations, promoting a team-oriented work environment.

Receptionist

Castle Grove Country House
08.2015 - 05.2016
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Collected room deposits, fees, and payments.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Coordinated transportation arrangements for guests as needed, liaising with external providers for seamless experiences.
  • Developed strong rapport with guests through active listening, empathetic responses, and consistent follow-up on requests or concerns.

Waiter/Host

Durgin Park Restaurant
05.2015 - 08.2015
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Coordinated with kitchen staff to ensure special requests or dietary restrictions were accurately communicated and accommodated for guests.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Consistently exceeded management''s performance expectations while adhering to company policies and procedures.

Hotel Housekeeper

Castle Grove Country House
05.2014 - 05.2015
  • Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.
  • Supported the maintenance team by identifying necessary repairs in guest rooms and common areas, ensuring prompt resolution of issues.
  • Ensured a high standard of cleanliness by adhering to hotel guidelines and using proper cleaning techniques.
  • Collaborated with other housekeeping staff to maintain a positive work environment, resulting in improved efficiency.
  • Contributed to the hotel''s reputation for cleanliness and comfort by providing exceptional service to all guests.

Education

PGCE in Education - Education

University of Sunderland
Sunderland, United Kingdom
07.2020

Bachelor of Science - Education Studies

Marino Institute of Education
Dublin, Ireland
12.2016

Skills

  • Food Preparation and Safety
  • Beverage Preparation
  • Reservation Management
  • Housekeeping

Additional Information

Professional referees are available upon request.

Timeline

Bar Waiter

The Cross Bar
05.2016 - 08.2016

Receptionist

Castle Grove Country House
08.2015 - 05.2016

Waiter/Host

Durgin Park Restaurant
05.2015 - 08.2015

Hotel Housekeeper

Castle Grove Country House
05.2014 - 05.2015

PGCE in Education - Education

University of Sunderland

Bachelor of Science - Education Studies

Marino Institute of Education
Eimear Grier