Eithar Elhelw
Sydney
Summary
Energetic and empathetic individual with natural ability to connect with and support clients. Possesses solid understanding of client assessment and resource coordination, coupled with strong communication and organizational skills. Committed to making positive impact by effectively managing cases to improve client outcomes.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Case Manager - Home Care Package
Muslim Care (Aged Care and NDIS Provider)
05.2022 - Current
- As a dedicated Case Manager at Muslim Care, I played a pivotal role in enhancing the quality of life for elderly clients through the provision of Home Care Packages
- Responsible for a caseload of diverse individuals, I demonstrated a commitment to culturally sensitive and person-cantered care practices
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Coordinated essential services for clients, resulting in improved overall well-being and self-sufficiency.
Education
Master of Counselling and Psychotherapy -
Australian College of Applied Professions - ACAP
Sydney, NSW12-2026
Bachelor of Social Sciences (Psychology) -
Western Sydney University
Sydney, NSW01.2021
Skills
- Problem-solving
- Case management
- Time management
- Active listening
- Documentation and reporting
- Relationship building
- Conflict resolution
- Positive attitude
- Care coordination
- Emotional awareness
- Case needs assessment
- Home visits and inspections
- Annual case reviews
- Performance tracking
- Family education
Certification
- SIRS in Home Services
- Welcome to the Aged care and Incident Management
- COVID19- IPC in Aged Care
- Aged Care Standards
- Cert in Applying a Problem Solving Approach to Behaviours
- Cert in Working with Aged Care Clients who Experienced Childhood Trauma in 'Care'
- Cert in Understanding Mind and Dementia
- SafeTalk Suicide Alertness for Everyone
- Cert in Choice and Supporting Informed Decision Making
- Cert in Nourishing Connections: Enhancing Dining Experiences for People with Dementia
- Cert in Understanding Delirium and Dementia
- Cert in Enabling EDIE (Dementia clients)
- NDIS Modules
- Working with Children Check
- Police Check
- CPR and First Aid
- Manual Handling
Strengths And Expertise
- Care Management
- Assessment and Planning
- Regulatory Compliance
- Counselling skills
- Problem Solving
- Client Advocacy
Languages
English
Arabic
Timeline
Case Manager - Home Care Package
Muslim Care (Aged Care and NDIS Provider)
05.2022 - Current
Master of Counselling and Psychotherapy -
Australian College of Applied Professions - ACAP
Bachelor of Social Sciences (Psychology) -
Western Sydney University
Similar Profiles
Frances May EbronFrances May Ebron
Clinical Care Coordinator at My Guardian NDIS and AGED CARE Service ProviderClinical Care Coordinator at My Guardian NDIS and AGED CARE Service Provider
Ali IbrahimAli Ibrahim
Support Care Staff Member at Alaska Care - NDIS Service ProviderSupport Care Staff Member at Alaska Care - NDIS Service Provider
MOHAMMAD NASERMOHAMMAD NASER
Childcare Career at Adam Care PTY LTD NDIS ProviderChildcare Career at Adam Care PTY LTD NDIS Provider