Dance
Ekta Pandey
Master Student
Macquarie park
Summary
Driven Master’s student in Civil Engineering at UNSW with practical experience in sales and customer service. Demonstrates strong analytical skills and a commitment to applying academic learning in real-world settings. Experienced in managing customer relations, enhancing operational workflows, and contributing to team success through effective communication and strategic insights. Actively seeking opportunities to integrate robust engineering education with hands-on operational expertise in a dynamic professional environment.
Overview
6
6
years of professional experience
2
2
Certifications
2
2
Languages
Work History
Sales Assistant
just jeans
6 2023 - 4 2024
- Delivered exceptional customer service, consistently achieving high levels of customer satisfaction by efficiently addressing inquiries and ensuring a responsive front desk
- Skilled in managing sales transactions, aiding with fittings, and offering styling guidance and suggestions
- Worked with the team on stock deliveries and visual merchandising to enhance sales floor layout and boost customer engagement and sales.
- Listened to customer needs and desires to identify and recommend optimal products.
Associate Dispenser
OPSM
08.2023 - 10.2023
- Streamlined administrative processes, contributing to smoother office operations and customer handling at the front desk
- Engaged directly with customers to assist in the selection and fitting of eyewear, ensuring their needs and lifestyle preferences were met.
Project Manager
S.N PANDEY CONSTRUCTONS
01.2018 - 05.2023
- Directed multiple state government construction projects, overseeing all phases from planning through completion
- Ensured projects met all scope, time, budget, and quality requirements
- Served as the primary liaison between the company and government officials, ensuring transparent communication and timely updates on project status
- Negotiated with suppliers and subcontractors to secure cost-effective deals and maintain supply chain efficiency.
DISTRICT COORDINATOR
STATE URBAN DEVELOPMENT AGENCY
08.2017 - 12.2017
- Worked for providing administrative support for the implementation of the Swachh Bharat Mission project at the Municipal Corporation Bhilai
- This included coordinating events and meetings by arranging room bookings, catering, and equipment, as well as preparing meeting materials
- Additionally, provided technical and management support for the district-wide approach of the project and contributed to social and behavior change communication efforts.
Education
B.E (CIVIL ENGINEERING) -
Chhattisgarh Swami Vivekanand University
01.2012 - 1 2016
Master of Engineering - Civil Engineering
University F New South Wales
Kensington, NSW12.2026
Skills
People ManagementTime managementCommunicationInterpersonal communicationProblem solvingAutoCADTeam BuildingInterior DesignStadd pro3DS max
Building Customer Loyalty
Product Demonstrations
Merchandise Receiving and Handling
Stock management
Sales floor organization
Analytical Thinking
Interpersonal Skills
Positive Customer Engagement
Team Leadership
Certification
ADVANCE DIPLOMA IN INTERIOR DESIGNING, 2017, 2018, INSD Bhilai
Accomplishments
- Published research paper on environmental science - Thermoluminescence studies of beta and gamma on Irradiated geological material for environmental monitoring.
- RHA(NGO) (02/2019 - Present) - As an active academy member of the Robin Hood Army NGO, I dedicate my time to teaching underprivileged children. Our educational programs are provided free of cost, aimed at helping these children gain both basic and advanced education. I am committed to empowering them with knowledge and skills that will positively impact their lives and future opportunities.
Interests
Painting
Sketching
Gym
Yoga
Travelling
Cycling
Music
Driving
Reading books
Star gazing
Timeline
Associate Dispenser
OPSM
08.2023 - 10.2023
Project Manager
S.N PANDEY CONSTRUCTONS
01.2018 - 05.2023
DISTRICT COORDINATOR
STATE URBAN DEVELOPMENT AGENCY
08.2017 - 12.2017
B.E (CIVIL ENGINEERING) -
Chhattisgarh Swami Vivekanand University
01.2012 - 1 2016
Sales Assistant
just jeans
6 2023 - 4 2024
Master of Engineering - Civil Engineering
University F New South Wales