Summary
Overview
Work History
Education
Skills
Websites
Certification
Accomplishments
Hobbies and Interests
Timeline
Generic

Ekta Pandey

Macquarie Park,NSW

Summary

Motivated and detail-oriented civil engineering graduate student with extensive experience in managing state government construction projects and a solid background in customer service and retail sales. Proficient in project planning, site supervision, and stakeholder coordination. Demonstrated ability to deliver high-quality customer experiences in fast-paced retail environments. Seeking an internship opportunity in civil engineering to apply my technical and project management skills, while leveraging my strong communication and customer service abilities in a professional setting.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Sales Assistant

Sunglass Hut
08.2024 - Current
  • Deliver exceptional customer service by assisting customers with eyewear selection and ensuring a personalized shopping experience.
  • Handle customer inquiries and resolve complaints, maintaining a high level of customer satisfaction.
  • Increased the conversion rate by 10% in one week and sold up to 11 units in a single day.

Sales Assistant

Just Jeans
06.2023 - 05.2024
  • Provided excellent customer service, achieving high levels of customer satisfaction by addressing inquiries efficiently and ensuring a responsive front desk.

Project Manager

S.N. Pandey Constructions
01.2018 - 05.2023
  • Directed multiple state government construction projects, ensuring adherence to scope, schedule, and budget requirements.
  • Managed the construction of a food park, including 2-3 small plots, by coordinating with local contractors and suppliers, resulting in timely project completion.
  • Supervised site activities and collaborated with site engineers and contractors to maintain quality standards and safety regulations.
  • Assigned tasks and responsibilities to contractors, optimizing workforce utilization and enhancing project efficiency.
  • Negotiated with suppliers and subcontractors to secure cost-effective deals, reducing project costs by 15%.
  • Prepared project documentation and reports for government officials, facilitating transparent project communication and adherence to compliance requirements.

District Coordinator

State Urban Development Agency
08.2017 - 12.2017
  • Coordinated the implementation of the Swachh Bharat Mission at the Municipal Corporation Bhilai, managing the SLRM Centre construction project.
  • Organized and managed social activities and training programs for local communities, enhancing public engagement and awareness of the mission's goals.
  • Provided technical support and management for district-wide infrastructure projects, contributing to sustainable urban development.
  • Trained local people on sustainable practices and techniques to promote community participation in urban development projects.
  • Facilitated communication between various stakeholders, including government officials, contractors, and local communities, to ensure smooth project execution.

Education

Master of Engineering (Civil Engineering) -

University of New South Wales
Kensington, NSW
12.2025

Bachelor of Engineering (Civil Engineering) -

Chhattisgarh Swami Vivekanand University
04.2016

Skills

  • AutoCAD
  • STAADPro
  • Revit
  • SAP2000
  • 3DS Max
  • Structural Analysis
  • Team leadership
  • Communication
  • Problem-solving
  • Time management
  • MS Project
  • MS Office
  • Project scheduling
  • Stakeholder communication

Certification

  • Advance Diploma in Interior Designing, INSD Bhilai, 2017, 2018
  • Diploma in Interior Designing, CADANCE Academy, 2011, 2012
  • AutoCAD Certification, Autodesk

Accomplishments

  • Published research paper on environmental science: "Thermoluminescence studies of beta and gamma on irradiated geological material for environmental monitoring."
  • Active member of the Robin Hood Army NGO, teaching underprivileged children and providing educational support.

Hobbies and Interests

  • Dance
  • Yoga
  • Music
  • Sketching
  • Painting
  • Cycling
  • Reading Books

Timeline

Sales Assistant

Sunglass Hut
08.2024 - Current

Sales Assistant

Just Jeans
06.2023 - 05.2024

Project Manager

S.N. Pandey Constructions
01.2018 - 05.2023

District Coordinator

State Urban Development Agency
08.2017 - 12.2017

Master of Engineering (Civil Engineering) -

University of New South Wales

Bachelor of Engineering (Civil Engineering) -

Chhattisgarh Swami Vivekanand University

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Ekta Pandey