Professional Summary
Overview
Work History
Education
Skills
Timeline

Ekta Singh

Saint Hilarian Incorporation
Blair Athol,SA
11
years of professional experience

Proactive Individual Worker with extensive experience in providing compassionate care and support for clients' daily living needs. Skilled in emotional support, dementia care, and safeguarding client confidentiality while promoting independence and community integration. Bringing strong ethics, first aid proficiency, and effective mentoring to improve client satisfaction and overall care quality.

Work History

Personal Care Worker

10 Years 2 Months
Saint Hilarian Incorporation | 03.2011 - 05.2021
  • Delivered outstanding customer support by providing prompt, courteous assistance during all interactions with clients.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
  • Established trusting relationships with clients and their families through empathetic communication and active listening.
  • Promoted independence among clients through skill-building exercises and goal-setting initiatives.
  • Mentored new support workers by providing guidance, sharing best practices, and modelling effective client-cantered care techniques.
  • Promoted community integration by providing extensive physical, emotional and social support.

Support Worker

5 Years 2 Months
Your Nursing Agency | 01.2016 - 03.2021
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
  • Established trusting relationships with clients and their families through empathetic communication and active listening.
  • Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
  • Kept clients engaged in social networks and communities for personal health and growth.
  • Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
  • Coordinated appointments for clients with healthcare providers to promote consistent access to essential medical services.
  • Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
  • Promoted independence among clients through skill-building exercises and goal-setting initiatives.
  • Adapted quickly to changing work environments while maintaining high levels of productivity and professionalism under pressure.
  • Provided crisis intervention services when necessary, effectively de-escalating challenging situations while maintaining client safety.
  • Mentored new support workers by providing guidance, sharing best practices, and modeling effective client-centered care techniques.
  • Improved client satisfaction by promptly addressing concerns and implementing feedback in a timely manner.
  • Promoted community integration by providing extensive physical, emotional and social support.
  • Advocated for client rights and preferences in interactions with external service providers to ensure equitable access to necessary supports.

Personal Care Worker

10 Years 6 Months
Warrina Homes | 03.2010 - 09.2020
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Developed trust-based relationships with both clients and their families through clear communication and empathetic caregiving approach.
  • Provided safe mobility support to help patients move around personal and public spaces.

Education

Certificate IV - School Support

Institute of Teacher Aid Training Courses | Perth, WA | 12.2022

Certificate III - Business Administration

Wesley College | South Perth, WA | 08.2019

Certificate IV - Accounting

TAFE SA - Adelaide College of The Arts | Adelaide, SA | 10.2016

Certificate III - Aged Care

TAFE SA - Adelaide College of The Arts | Adelaide, SA | 12.2008

Master of Arts - Education

Overseas University | Haryana India | 04.1997

Skills

Client Confidentiality
Personal Hygiene Assistance
Compassionate Caregiving
Assisted Living Experience
Behavioral Management
Emotional Support
Dementia Care
Privacy and confidentiality
Housekeeping tasks
Strong Ethics
First aid and safety
Documentation

Timeline

Support Worker

Your Nursing Agency
01.2016 - 03.2021Read More

Personal Care Worker

Saint Hilarian Incorporation
03.2011 - 05.2021Read More

Personal Care Worker

Warrina Homes
03.2010 - 09.2020Read More

Institute of Teacher Aid Training Courses

Certificate IV from School Support
Read More

Wesley College

Certificate III from Business Administration
Read More

TAFE SA - Adelaide College of The Arts

Certificate IV from Accounting
Read More

TAFE SA - Adelaide College of The Arts

Certificate III from Aged Care
Read More

Overseas University

Master of Arts from Education
Read More
Ekta Singh