Ekta Singh
Blair Athol,SA
Summary
Proactive Individual Worker with extensive experience in providing compassionate care and support for clients' daily living needs. Skilled in emotional support, dementia care, and safeguarding client confidentiality while promoting independence and community integration. Bringing strong ethics, first aid proficiency, and effective mentoring to improve client satisfaction and overall care quality.
Overview
11
11
years of professional experience
Work History
Personal Care Worker
Saint Hilarian Incorporation
03.2011 - 05.2021
- Delivered outstanding customer support by providing prompt, courteous assistance during all interactions with clients.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Established trusting relationships with clients and their families through empathetic communication and active listening.
- Promoted independence among clients through skill-building exercises and goal-setting initiatives.
- Mentored new support workers by providing guidance, sharing best practices, and modelling effective client-cantered care techniques.
- Promoted community integration by providing extensive physical, emotional and social support.
Support Worker
Your Nursing Agency
01.2016 - 03.2021
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Established trusting relationships with clients and their families through empathetic communication and active listening.
- Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
- Kept clients engaged in social networks and communities for personal health and growth.
- Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
- Coordinated appointments for clients with healthcare providers to promote consistent access to essential medical services.
- Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
- Promoted independence among clients through skill-building exercises and goal-setting initiatives.
- Adapted quickly to changing work environments while maintaining high levels of productivity and professionalism under pressure.
- Provided crisis intervention services when necessary, effectively de-escalating challenging situations while maintaining client safety.
- Mentored new support workers by providing guidance, sharing best practices, and modeling effective client-centered care techniques.
- Improved client satisfaction by promptly addressing concerns and implementing feedback in a timely manner.
- Promoted community integration by providing extensive physical, emotional and social support.
- Advocated for client rights and preferences in interactions with external service providers to ensure equitable access to necessary supports.
Personal Care Worker
Warrina Homes
03.2010 - 09.2020
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Developed trust-based relationships with both clients and their families through clear communication and empathetic caregiving approach.
- Provided safe mobility support to help patients move around personal and public spaces.
Education
Certificate IV - School Support
Institute of Teacher Aid Training Courses
Perth, WA12.2022
Certificate III - Business Administration
Wesley College
South Perth, WA08.2019
Certificate IV - Accounting
TAFE SA - Adelaide College of The Arts
Adelaide, SA10.2016
Certificate III - Aged Care
TAFE SA - Adelaide College of The Arts
Adelaide, SA12.2008
Master of Arts - Education
Overseas University
Haryana India04.1997
Skills
- Client Confidentiality
- Personal Hygiene Assistance
- Compassionate Caregiving
- Assisted Living Experience
- Behavioral Management
- Emotional Support
- Dementia Care
- Privacy and confidentiality
- Housekeeping tasks
- Strong Ethics
- First aid and safety
- Documentation
Timeline
Support Worker
Your Nursing Agency
01.2016 - 03.2021
Personal Care Worker
Saint Hilarian Incorporation
03.2011 - 05.2021
Personal Care Worker
Warrina Homes
03.2010 - 09.2020
Certificate IV - School Support
Institute of Teacher Aid Training Courses
Certificate III - Business Administration
Wesley College
Certificate IV - Accounting
TAFE SA - Adelaide College of The Arts
Certificate III - Aged Care
TAFE SA - Adelaide College of The Arts
Master of Arts - Education
Overseas University
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