Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ela Papagan

Sydney,NSW

Summary

I am known for my reliability, consistently delivering on commitments and supporting others when needed. My strong problem-solving skills allow me to approach challenges analytically and creatively, finding effective solutions even in complex situations. I thrive on helping and interacting with people, whether it's offering guidance to peers, volunteering in community initiatives, or organizing events that bring people together. My genuine enthusiasm for connecting with others drives me to contribute positively in any team or social setting, fostering a collaborative and supportive environment wherever I go. These qualities not only define my character but also shape my approach to both personal and professional endeavours, making me a dependable and valued team member.

Overview

6
6
years of professional experience

Work History

Cafe Manager

Sabri Papagan
04.2018 - Current
  • Oversaw daily cafe operations to maintain smooth workflow in both front-of-house and back-of-house areas.
  • Delivered excellent customer service experiences by addressing concerns promptly and professionally.
  • Trained cafe employees to consistently exceed customers' expectations and provide superior service.
  • Established a welcoming atmosphere, maintaining high standards of cleanliness and presentation throughout the cafe.

Financial Advisor Assistant

Sedat Papagan
09.2023 - 03.2024
  • Collaborated with team members on projects aimed at improving overall firm performance, sharing insights gained from daily interactions with clients.
  • Educated clients on various financial matters and provided professional recommendations on investment opportunities, products and services based on individual needs.
  • Facilitated new client onboarding process and investment account setup.
  • Assisted clients with preparing financial plans, conducting investment research, and completing trades and transactions to assess and meet financial goals.

Education

High School Diploma -

Blacktown Girls High School
Blacktown, NSW
2024

Skills

  • Coffee Shop Operations
  • Customer experience management
  • Staff Management
  • Problem-Solving
  • Customer Service
  • Reliable and Responsible
  • Critical Thinking
  • Calm and Pleasant Demeanour
  • Relationship Building
  • Honest and Dependable

Languages

Turkish
Professional Working
English
Native or Bilingual

Timeline

Financial Advisor Assistant

Sedat Papagan
09.2023 - 03.2024

Cafe Manager

Sabri Papagan
04.2018 - Current

High School Diploma -

Blacktown Girls High School
Ela Papagan