Elaine Ncube
Mitcham,VIC
Summary
Well-organized, outgoing, inviting, and a proven dedicated individual. Track record of delivering etiquette and effective results. Always eager to meet new people and contribute to the community in any way possible.
Upbeat, customer-focused sales associate with 3+ years of experience in retail environments. Flexible and approachable, with strong organizational and time management skills. Delivers a memorable guest experience through welcoming interactions and extensive product knowledge. Real team player committed to high levels of job performance. Positively connects with customers and employees alike in the retail environment.
Overview
3
3
years of professional experience
Work History
Customer Service Cashier
Bunnings Warehouse
04.2023 - Current
- Offered additional services such as loyalty programs or special promotions to enhance customer engagement.
- Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
- Processed refunds and exchanges in accordance with company policy.
- Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Supermarket Assistant
IGA
10.2020 - 03.2023
- Restocked shelves and faced products to keep grocery sales areas attractive and ready for customers
- Addressed customer questions and assisted in finding product locations
- Followed front-end tendering procedures to drive accuracy and promptness in customer checkout
- Helped receive and process grocery deliveries and updated inventory counts
- Encouraged customers to sign up for warranties and additional services
- Single-handily put up a display for Christmas lines
- Answered questions and inquiries per shift regarding products, prices and availability
- Pleasantly greeted customers and provided prompt and courteous service.
Education
High School Diploma -
St Philips College
Alice Springs, NT11.2023
Certificate II - Retail Cosmetics
Charles Darwin University
Alice Springs, NT06.2023
Certificate III - Business
Foundation Education
Online02.2023
No Degree -
Living Waters Lutheran School
Alice Springs, NT12.2017
Skills
Teamwork
Easily Adaptable
Communication
Customer Service
Product displays
Shelving Items
Accomplishments
- NT Training Awards Nominee and Finalist
- 2023 St Philips College Captain
- 2023 St Philips College Captain Award Recipient
- Aspire Scholarship with CDU
- Complete Bronze Duke of Edenborough
- Complete Silver Duke of Edenborough
- 2023 ADF Long Tan Youth Leadership & Teamwork Recipient.
Languages
English
Ndebele
Japanese
References
- Arun Sharma, IGA, Alice Springs, 0403323166, arun@laesupermarkets.com.au
- Siziwe Machando, Alice Springs, 0435877933, sizmachando@yahoo.com
Affiliations
- African Diaspora Youth Belonging In Australia Project
Timeline
Customer Service Cashier
Bunnings Warehouse
04.2023 - Current
Supermarket Assistant
IGA
10.2020 - 03.2023
High School Diploma -
St Philips College
Certificate II - Retail Cosmetics
Charles Darwin University
Certificate III - Business
Foundation Education
No Degree -
Living Waters Lutheran School
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