Eleane Eguia
Ryde,NSW
Summary
Experienced consulting professional with a proven track record in job placement and career development. Recognized for strong collaboration skills and results-oriented focus. Proficient in client assessment and strategic planning, with a reliable and flexible approach to achieving success.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Employment Consultant
WISE Employment Services
11.2024 - Current
- Developing strong rapport to understand participants' needs, interests, skills and experience.
- Assisting with participants’ resumes, job applications and interview preparation.
- Identifying and assessing barriers towards employment and creating solutions to support them at work and ongoing.
- Creating job plans with our participants to support clear pathways into sustainable employment
- Increasing our participants' employability through training and other support services
- Sourcing employment opportunities through networking and sales strategies
- Building and maintaining relationships with potential employers and community organisations.
Area Manager NSW/ACT
NINE WEST
10.2023 - 08.2024
- Ensures the NINE WEST customer experience strategy is delivered consistently across all stores within their region through the provision of ongoing training, coaching and feedback.
- Provides on the job coaching and mentoring to our existing sales consultants to achieve increased results in UPT, conversion, sales, and NSPT
- Provide strategic oversight of marketing, promotions, and feedback of product to the weekly conference with headquarters. Keep campaigns aligned with overall goals and objectives.
- Stock levels and product management weekly reviewed, working closely with VM and HO to achieve the stock levels desired for each concession and Stores in the area.
- Recruiting staff needed across locations, staff retention and Career progression within the team.
- KPI’s online fulfilment. Record keeping: Maintain accurate records of all orders, including invoices, purchase orders, shipping documents, customer experience and other necessary paperwork.
- Tracking deliveries and processing orders and picking packing.
- Led regional sales initiatives, driving revenue growth through targeted marketing strategies.
- Developed effective training programs, enhancing team performance and product knowledge across stores.
Area Manager NSW/QLD
Unique retailing, Theory, Vince and Willow
07.2020 - 10.2023
- Reporting directly to the national head of retail and CEO, CFO
- Proven result on sales across my area NSW and QLD. Monthly budgets, wages and KPI’s.
- Opening stores, hiring staff, recruiting, training, coaching the new talent and developing solid teams and managers per store.
- Ensure Visual merchandise in line with set national merchandising direction and guidelines. Same as promotions, marketing and feedback.
- Retail talent, Leverage of talent helping managers to strengthen their leadership with their team.
- Initiative to create marketing strategy to find the customer persona.
- Achieving yearly results and yearly stores wages budget. Outstanding results Black Friday and Boxing day.
- Guided business through pandemic with outstanding growth, profit results and staff retention.
- Maintain accurate records of all online orders, including invoices, purchase orders, shipping documents, customer experience and other necessary paperwork. pick packing.
- Mentored team in best practices, boosting operational efficiency and customer satisfaction.
Multi-site Manager CBD, QVB flagship stores
APG & Co, Sportscraft, Saba and Jag.
06.2015 - 07.2020
- Reporting to the regional, state and national manager constant feedback on product promotions and marketing. Weekly meeting with CEO, CFO and head of Retail.
- Responsible for maximising store performance through key areas of team management, sales, visual merchandising, rosters and expense control while focusing on delivering a premium customer experience for Saba, Sportscraft and Jag.
- Keeping high standards of customer service, NPL, and VIP accounts.
- Opening stores, hiring staff, recruiting, training, coaching the new talent and developing solid teams and managers per store.
Education
Certificate IV - Entrepreneurship and New Business
Sydney Business
01.2024
Bachelor - Communication and Media
UASLP Mexico
01.1998
Skills
- Business concept development
- Effective priority and deadline management
- Career counselling and job placement
- Documentation skills
- Resume development
- Planning skills
- Role modeling
- Strategic planning
- Training facilitation
- Marketing
- Recordkeeping requirements
- Effective negotiation
Accomplishments
- Achieved KPI's monthly by engaging and creating rapport with clients and employers for sustainable jobs.
- Supervised caseload of 80 members.
- Collaborated with team of 5 in the development of trainings, sessions and workshops.
- Achieved placements by introducing trainings that support engagement and learning for job search, transferable skills and job interview skills.
Certification
- CERT IV TAE Australian Institute (2017)
- CERT IV RETAIL AND OPERATIONS TAFE NSW (2015)
- Certificate on High conflict in Law: Personality Disorders and disputes. Newcastle University, Australia (2020)
- CERTIFICATE Google Digital Marketing and E-commerce Professional certificate Coursera - (2023)
Languages
English
Professional Working
Spanish
Native or Bilingual
Interests
- Graphic Design
- Blogging
- Web Development and Design
- Volunteer Work
- Mindfulness Practices
Timeline
Employment Consultant
WISE Employment Services
11.2024 - Current
Area Manager NSW/ACT
NINE WEST
10.2023 - 08.2024
Area Manager NSW/QLD
Unique retailing, Theory, Vince and Willow
07.2020 - 10.2023
Multi-site Manager CBD, QVB flagship stores
APG & Co, Sportscraft, Saba and Jag.
06.2015 - 07.2020
Bachelor - Communication and Media
UASLP Mexico
Certificate IV - Entrepreneurship and New Business
Sydney Business
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