Eleanor Newton
Esperance,WA
Summary
Looking to obtain a position that will help broaden my knowledge of the workforce and some place I can utilize my skills and continue to grow.
Overview
11
11
years of professional experience
Work History
Medical Receptionist
Recherche Medical Centre
01.2023 - 12.2025
- Managed patient scheduling and appointment confirmation to optimize office workflow
- Maintained electronic health records with accuracy, ensuring compliance with privacy regulations.
- Coordinated communication between patients and medical staff, resolving inquiries efficiently.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
Waitress/Restaurant Manager
Golden Orient Chinese Restaurant
07.2021 - Current
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs
- Kept server areas clean and stocked to increase efficiency while working tables
- Currently learning how to manage a kitchen/cooking dishes
- Management role included doing rosters, managing staff with their intended roles, helping with accounts, doing invoices, ordering stock etc
Receptionist
Comfort Inn Bay Of Isles
03.2018 - 01.2021
- Kept reception area clean and neat to give visitors positive first impression
- Resolved customer problems and complaints.
- Managed multiple tasks and met time-sensitive deadlines.
- Took phonecalls regarding bookings
- Using Microsoft efficiently to make bookings
- Oversaw inventory materials monitoring, requisitions and supply re-stocking.
- Supported various administrative duties by proofreading, transcribing and invoicing.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Collaborated with team members to handle guest requirements from check-in through check-out.
Support Worker
Activ
01.2017 - 12.2021
- Adapted quickly to changing priorities, demonstrating flexibility in high-pressure situations
- Monitored client progress, documenting observations accurately for team review.
- Facilitated recreational activities, fostering social interaction among clients.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Drove clients safely to social activities and appointments.
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
Hotel Receptionist
Best Western
01.2015 - 02.2018
- Completed late check-ins and directed guests to rooms and facilities.
- Answered phone within minutes throughout shift, closely following strict guidelines for customer service and satisfaction.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Collaborated with team members to handle guest requirements from check-in through check-out.
- Checked lobby, bathrooms and common areas near front desk for cleanliness multiple times per shift.
- Used quick response and dynamic service skills to build relationships with patrons, improving customer retention rate
Education
Bachelor Of Education - Primary Education
Curtin University
Perth, WAWACE -
Esperance Senior High School
Esperance, WA12.2014
Skills
- Incredibly efficient
- Always willing to learn new things
- Team player Will get along with almost every one
- Available almost always
- Sales Expertise
- Food Preparation and Safety
- PC Proficiency
- Meeting Preparation
- Time Management
- Staff Management
- Verbal and Written Communication
- Customer and Client Relations
- Telephone Skills
- Business Administration
Timeline
Medical Receptionist
Recherche Medical Centre
01.2023 - 12.2025
Waitress/Restaurant Manager
Golden Orient Chinese Restaurant
07.2021 - Current
Receptionist
Comfort Inn Bay Of Isles
03.2018 - 01.2021
Support Worker
Activ
01.2017 - 12.2021
Hotel Receptionist
Best Western
01.2015 - 02.2018
Bachelor Of Education - Primary Education
Curtin University
WACE -
Esperance Senior High School